PARAG MAHALE
Kalwa , Thane
Summary
- A highly effective communicator with more than 12 years of experience managing sales teams and developing sales strategies.
- Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands the company's customer base.
- Handle new recruitments, set objectives, coach the team.
- Supervising and guiding the sales team . Meeting the sales targets and sales goals efficiently.
Overview
17
17
years of professional experience
Work History
Deputy Manager
HDFC SALES PVT. LTD.
07.2013 - Current
- Deputy manager handling a team of 20 Financial advisors.
- Worked to settled down the process like Home loan, Quality, Insurance, Personal loan.
- Improved Sales processes to streamline customer acquisition and onboarding strategies.
- Worked towards improving the call quality.
- Conducting training sessions and Product Knowledge tests.
- Initiated new reports along with MIS to check the team's performance.
- Monitoring the quality of the lead with the Quality Team and maintain the standards for the same.
- Ensure the process is followed at all levels to source the right quality of business
- Achieved targets and improved the overall productivity of the center.
- Held meetings with sales team to evaluate performance and make plans for improvement.
- Audited team performance and compliance while maintaining Advisor development programs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Maintained positive & professional working environment.
Operations & Sales Manager
ASSAM BOMBAY CARRIERS
11.2010 - 06.2013
- Coordinate with clients, managing appointments & emails, provide the quotations to the clients.
- Generating new leads of business.
- Making invoice and take follow-up with clients for payments.
- Managing workflow of various branches staff, enroute vehicles staff & office administration.
- Completing the government procedures related to the work on time.
Technical Support Representative
OASIS INFOTECH
01.2009 - 07.2010
- Used ticketing systems to manage and process support actions and requests.
- Responded to customer inquiries and provided technical assistance over phone.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot software and network issues.
- Patched software and installed new versions to eliminate security problems and protect data.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Accounting Assistant
RITIKA ENTERPRISES
02.2008 - 06.2009
Education
Bachelor of Commerce -
BHONSALA MILITARY COLLEGE
NASIK04-2008
High School Diploma -
BHONSALA MILITARY COLLEGE
NASHIK02-2005
Secondary School Certification -
M.H. HIGH SCHOOL
Thane, India03-2003
Skills
- Staff coaching
- Sales expertise
- Staff recruitment
- Dynamic leadership
- Quick decision-making
- Ability to train
- Team motivation
- Business strategy
- Salesforce CRM
- Issue resolution
Timeline
Deputy Manager
HDFC SALES PVT. LTD.
07.2013 - Current
Operations & Sales Manager
ASSAM BOMBAY CARRIERS
11.2010 - 06.2013
Technical Support Representative
OASIS INFOTECH
01.2009 - 07.2010
Accounting Assistant
RITIKA ENTERPRISES
02.2008 - 06.2009
Bachelor of Commerce -
BHONSALA MILITARY COLLEGE
High School Diploma -
BHONSALA MILITARY COLLEGE
Secondary School Certification -
M.H. HIGH SCHOOL
Similar Profiles
Urvashi RelwaniUrvashi Relwani
Sr. Relationship Manager at HDFC SALES Pvt. Ltd.Sr. Relationship Manager at HDFC SALES Pvt. Ltd.
Smita BallalSmita Ballal
Financial Advisor at HDFC SALES PVT. LTD.Financial Advisor at HDFC SALES PVT. LTD.
Ankit ManiyaAnkit Maniya
Customer Relationship Manager at HDFC Sales Pvt. ltd.Customer Relationship Manager at HDFC Sales Pvt. ltd.