Parag Vyas

Salesforce Delivery Manager with over 11 years of experience successfully managing and delivering Salesforce solutions across diverse industries. Expertise in end-to-end project implementation, client management, and team leadership, with a strong track record of driving business growth and optimizing processes. Proficient in managing both onshore and offshore teams, ensuring clear communication, efficient resource allocation, and timely project execution. Adept at working closely with clients to align Salesforce solutions with business objectives, define processes for improved execution, and drive continuous improvement across all stages of the project lifecycle. Skilled in conducting onsite client visits to gather insights, enhance collaboration, and ensure effective project delivery in alignment with client expectations.

• Sales Cloud Consultant
• Pardot Email Specialist
• Salesforce Administrator 201
• Salesforce Associate
• Salesforce AI Associate
• Salesforce AI Specialist
• Scrum Master
• ISTQB

Project: WeWork

Role: Delivery Manager                         Team Size: 35+

Technologies: Salesforce Sales, Service, Marketing Cloud, JIRA, Confluence, Demand Tools, Copado, SFDX, Dataloader, MuleSoft, REST API & more.

Key Responsibilities:

• Team Coordination: Onshore, Offshore & Business Team
• Technical Design Review & Suggestion
• Quality Assurance Standards & Improvements
• Automation Testing - PoC
• Sprint Planning & Scoping
• Change Management
• Technical Documentation, Wireframing, & Flow diagrams

Project: NJOY

Role: Delivery Manager                         Team Size: 5

Technologies: Salesforce Sales, Service, Amazon Connect, JIRA, Confluence, SFDX, Dataloader, REST API & more.

Key Responsibilities:

• Acted as Scrum Master, Managed all Agile ceremonies
• Technical Design Review & Suggestion
• Quality Assurance Standards & Improvements
• Requirement gathering, & analysis
• Sprint Planning & Scoping
• Change Management
• Technical Documentation including Wireframing
• Hiring & Training
• Sandbox & Pipeline management
• Conduct UAT Sessions and Client Training

Project: Finkelstein & Partners, LLP

Role: Delivery Manager                         Team Size: 8

Technologies: Salesforce Sales, JIRA, Confluence, SFDX, Litify & more.

Key Responsibilities:

• Development & Deployment Planning
• Technical Design Review & Suggestion
• Quality Assurance Standards & Improvements
• Requirement gathering, & analysis
• Sprint Planning & Scoping
• Conduct UAT Sessions and Client Training
• JIRA Management, & Documentation
• Team Management – Dev, QA & Client