Pawan Pawar

Coordination payment approvals

● Responsibility of Dealer Development in West Region consists of Maharashtra, Chhattisgarh

● Directing a team of territory managers formulating competitive business strategies to develop market share for achieving revenue and profitability targets and making business viable for partners by ensuring healthy ROI

● Onboarding of new Dealer partners and their business expansion in assigned territory to achieve business goals

● Defining and setting up channel program & infrastructure, establishing dealer growth models to frame dealer and network performance targets, ensuring company policy compliance across dealer network

● Ensuring business profitability of new and existing channel partners

● Ensuring Internal audit process execution across dealerships and networks to have exclusive system and process of CI norms

● Planning ATL and BTL activities and support to channel partners for activities like Campaigns, Mela, Bazar camps, Leaflet distribution, etc.

● Design external/internal communication strategies, managing the channel pricing and network expansion strategy

● Formulation and execution of plan in region for stable dealer profitability

● Completion check of new networks considering all approved elements

● Sales Volume incremental support to channels through budget approved by organization

● Competitive readiness of networks considering network penetration with 100% tehsil coverage

● Responsibility of Dealer Development in West Region consists of Maharashtra, Gujarat, MP, Chhattisgarh and Goa

● Location Check, Dry Run Check, LOI Issuance, Agreement signing and Inaugurations of newly appointed networks in vicinity as per CI norms

● Responsibility of Dealer Development, Network Expansion and Customer Service

in allocated area

● Handling Network Expansion and Channel Development of 200 Dealers in West Region consists of Maharashtra, Gujarat and Goa including 5 Zones Pune, Mumbai, Nagpur, Ahmedabad and Rajkot

● Location Check, Dry Run Check, LOI Issuance, Agreement signing and Inaugurations of newly appointed network in vicinity as per CI norms

● Handling Service Operations of Rural Nagpur Dealers and their network expansion as per requirement and reporting to Zonal and Regional Manager.

● Responsibility of Dealer Development, Network Expansion and Customer Service

in allocated area

● Evaluations of Dealers and Networks twice in a year over performance, infrastructure, Facilities, etc.

purpose

● Tracking Service Visits, Extended Warranty, Annual Maintenance Contract, Spare Parts Business and Lube Business of respective Dealers

● Free Service Redemption Improvement

● Arrangement of Training, Preparation of training calendar to new joined Candidates through training department and OJT while Visits

● Controlling complaints with the help of CRM team and managing the activities and preventive measures

● Using Hi-Rise tool, Checking and managing Customer Retention for Dealer benefits

● Awareness of Live branding and Digital Promotion at HEAD, Networks for delightful Customer experience

● Tracking Brand Promotion activities, Service Camp, Mega Camp activities for more Customer flow and more Revenue to Company and Dealer

● Timely feedback to HO and R&D through HTR

● Weekly Review of dealers with the help of Dealer profitability sheet

● Explain ROI to New Selected Networks before Inauguration and Managing accordingly

● Rewards and Recognition to Best Dealer Staff, Service Managers, CRM, Parts Manager on monthly basis

● Teamwork with Sales, Technical, CRM, Parts, Training, Promotion & Branding, Dealer development Team

● Scrutinize DCSI/BCSI Survey for Best Customer Experience

● Expansion of 2S/3S/4S Networks as per Corporate Identity norms.

● Workshop expansions along with future planning.

● Paper advertising, Leaflet distribution through dealer network for better options in market.

● Bike-Lifts addition as per requirement

● Handling Vendors of respective areas.

● Layout preparation of Workshops.

● Billing of IDK Kits to upcoming Locations after receiving LOI’s.

● Inaugurations and Completion report sharing with HO.

● Inauguration planning of upcoming 2S/3S/4S.

● Handling spare parts department for Mumbai area

● Secondary network retail check in respective area

● As an Assistant Manager, handling 5 ISP’s in Pune where is 65% of market share and

reporting to Senior Manager

● Appointment of new ISP’s pin code wise in city and upcountry area

● Visits to retailer and dealer for better Sales and Customer Satisfaction

● Collection of information on competitor activities.

● Organizing special programs like retailer meets, ISP meets

● Distributing rewards and recognition to achievers every month

● Alignment with Sales and SCM team for smooth operations of deliveries

● As TM, handling the function of Sales and Service operations.

● Implementation of Sales Service programs like Maha Mela, Mega Camps at dealer networks.

● Leading the special network expansion project for Maharashtra.

● Follow up of each Enquiry generations at Mechanic, Dealer Level.

● Gathering competitive data and Visits to OEM for good relationship.

● Appointment of Escort Tractor Care(ETC), a good concept, in upcountry market.

● Depot stocks management by checking reports.

● Newly launched product performance will be monitored and need to be reported in case of any failures

● Scrutinize CSI of dealers and taking corrective action.

● Provide training programs to sales executives, mechanics and helpers

● As a Senior Engineer handling all functions

● Devise Production plan depending on the Demand and Supply of materials

● Reducing the Warranty Percentage by analyzing through DMAIC methodology.

● Root Cause analysis report by inspecting the received material from the plant for the damaged materials.

● Warehouse stocks management by checking the PVR report for the storage and scraping the old stocks by conducting meetings once in a month with warehouse team

● Newly launched product performance will be monitored and need to be reported in case of any failures

● Regular visit on OEM to maintain good relationship

● Analyzing CSI of franchisee/OEM and taking corrective action

● Appointment of Franchisees as per the requirement

● Providing training programs to Franchisee, Service Hubs, Retailers and OEM dealers

Collection of information on competitor activities