Pooja Fale
TECHNICAL WRITER
Mumbai
Summary
Skilled technical communicator with strong aptitude for creating clear, concise, and user-friendly documentation. Known for ability to collaborate effectively within teams and adapt to evolving project needs. Expertise includes technical writing, content development, and editing, paired with results-driven mindset that consistently meets and exceeds project goals. Recognized for reliability, adaptability, and keen attention to detail that enhances overall project success.
Overview
3
3
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Senior Technical Writer
Capgemini Technology Services
Bengaluru, India (Remote)
09.2024 - Current
- Working as a Senior Technical Writer for Airbus aircraft programs A350 XWB, A350 ULR, A350 Freighter, A330–A340, and A380, delivering high-quality technical documentation.
- Performing dual roles as author and cross-checker, ensuring technical accuracy, compliance, and consistency across maintenance and operational manuals.
- Authored, reviewed, and validated Aircraft Maintenance Manuals (AMM), Component Maintenance Manuals (CMM), User Manuals, Structure Repair Manuals (SRM), and related technical publications.
- Conducted independent cross-checking of technical content against engineering source data, drawings, IPC, effectivity, and Airbus change requests.
- Ensured documentation compliance with ATA iSpec 2200, S1000D, Airbus authoring standards, and EASA airworthiness requirements.
- Supported wide-body aircraft documentation for line and base maintenance, including complex systems, and structural content.
- Coordinated with engineering, quality, illustration, and configuration teams to resolve technical queries and documentation discrepancies.
- Reviewed and approved technical illustrations and task-oriented graphics, ensuring alignment with maintenance procedures.
- Actively involved in effectiveness management, applicability checks, and revision control across multiple aircraft variants.
- Delivered knowledge transfer (KT) sessions and mentoring to new joiners and junior technical writers, improving team productivity and quality awareness.
- Participated in client meetings and technical discussions with Airbus stakeholders across Germany, France, the UK, and Spain, supporting clarification and issue resolution.
- Supported management and project coordination activities, including task allocation, schedule adherence, quality reviews, and client deliverables.
- Contributed to process improvements, documentation best practices, and internal audits to enhance overall publication quality.
- Played a key role in multinational collaboration, ensuring smooth communication across cross-functional and cross-location teams.
- Acted as point of contact for technical clarifications and quality escalations within the project team.
- Supported onboarding and ramp-up activities during new program phases and aircraft variant introductions.
Technical Writer
Sonovision Aetos
Bengaluru, India
05.2023 - 08.2024
- Worked on Airbus aircraft programs A320 and A321XLR, supporting documentation in line with ATA Spec 2200 / S1000D standards.
- Authored and updated the Aircraft Maintenance Manual (AMM), Component Maintenance Manual (CMM), User Manuals, and Structure Repair Manuals (SRM) content.
- Performed technical authoring, illustration coordination, and document cross-checking to ensure accuracy, consistency, and regulatory compliance.
- Created and revised procedural, descriptive, and fault isolation content based on engineering data, MODs, and service bulletins.
- Conducted cross-verification of technical content against source data, engineering drawings, IPC, and change requests.
- Supported multi-site collaboration with Airbus teams across Germany, France, Spain, and the UK, ensuring alignment with customer and OEM requirements.
- Ensured compliance with EASA, airworthiness regulations, and Airbus documentation quality standards.
- Managed effectivity, applicability, and revision control for aircraft and component documentation.
- Coordinated with engineering, illustration, and quality teams to resolve technical queries and documentation discrepancies.
- Reviewed and validated illustrations, exploded views, and task-oriented graphics to match maintenance procedures.
- Supported change incorporation and updates for new aircraft configurations and modifications, including A321XLR developments.
- Maintained documentation quality through peer reviews, audits, and internal quality checks.
- Applied modularity, reusability, and data consistency principles in technical documentation.
- Ensured traceability of changes through ECNs, SBs, and engineering inputs.
Trainee Engineer
Aviano Pvt Ltd
Bengaluru, India (Remote)
12.2022 - 05.2023
- Assisted in preparing and updating technical documentation under the guidance of senior technical writers.
- Learned and applied structured authoring principles and documentation standards while working on technical manuals.
- Supported content creation, formatting, and basic editing to ensure clarity, consistency, and accuracy.
- Performed initial cross-checks of technical content against source data and review comments.
- Assisted in updating procedural and descriptive content as per revision requests and change inputs.
- Followed documentation guidelines, templates, and quality standards to meet project requirements.
- Coordinated with team members to incorporate review feedback and corrections.
- Gained hands-on exposure to the documentation lifecycle, version control, and revision management.
- Supported illustration reviews to ensure alignment with written procedures.
- Participated in knowledge transfer (KT) sessions and internal training, building technical documentation skills.
Education
B.SC Aircraft Maintenance Engineering - Aeronautical Engineering
Wingsss College of Aviation & Technology
Pune, India 04.2001 -
HSC -
Sanskardham College of Commerce & Sci
Mumbai, India 04.2001 -
SSC -
Pioneer Public School
Mumbai, India 04.2001 -
Skills
- Adobe FrameMaker
- Adobe Indesign
- Adobe Illustrator
- Adobe Acrobat
- MS WORD / MS OFFICE
- Windchill
- SAP
- Arbor Text Editor
Technical proficiency:-
- DITA / XML
- Oxygen, 3D JUMP
- Airbus PDM, ARINA, ZIDOCA, 3DXML EDITOR
- Excellent Communication Skills
- Experted Working In Agile Methodology
- Knowledge of SDLC and DDLC
- Ability to translate complex technical concepts into clear and concise documentation
ADDITIONAL SKILLS:-
ACHIVMENTS:-
Certification
Agile Project Management By UDEMY
Hobbies
- Reading And Continuous learning
- Travelling & Exploring New Places
- Sports (Badminton, Tennis)
- Yoga meditation
Timeline
Agile Project Management By UDEMY
08-2025
Writing Effective Technical Documentation By Coursera
08-2025
Technical Report Writing by Udemy
08-2025
Spare Part Services Management: Supply Chain by Udemy
08-2025
Senior Technical Writer
Capgemini Technology Services
09.2024 - Current
Technical Writer
Sonovision Aetos
05.2023 - 08.2024
Trainee Engineer
Aviano Pvt Ltd
12.2022 - 05.2023
B.SC Aircraft Maintenance Engineering - Aeronautical Engineering
Wingsss College of Aviation & Technology
04.2001 -
HSC -
Sanskardham College of Commerce & Sci
04.2001 -
SSC -
Pioneer Public School
04.2001 -