Summary
Overview
Work History
Education
Skills
Accomplishments
EXTRAMURAL ENGAGMENT
Training
INTERSHIP
Timeline
Generic

Pooja Sibu Gupta

Investment Banking
Mumbai

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Bank of America
09.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Oversaw transaction reporting to ensure full compliance with post-trade regulatory requirements set by U.S. regulators.
  • Validated each transaction against applicable regulatory standards within the reporting profile, ensuring 100% adherence.
  • Worked with the Post-Trade Exception (PTE) team to manage exceptions, governance, and metrics for the bank’s global Combined Good-to-Trade (CGTT) reporting across 14 PTEs and 28 jurisdictions.
  • Partnered with senior management to identify and implement operational efficiency opportunities, resulting in measurable time savings and process improvements.
  • Managed regulatory reporting for SFTR, EMIR, QIB, and Reg S jurisdictions, directing team members to resolve exceptions promptly and accurately.
  • Collaborated with technology teams and sales COOs to analyze, test, and support enhancements for new regulatory reporting requirements.

Associate

Morgan Stanley
07.2020 - 09.2021
  • Trade & Transaction regulatory reporting operations (SFTR)– Job Profile
  • Securities Financing Transaction regulation (SFTR) is a European Regulation (ESMA) to provide transparency to regulators on secured Financing trades (SFTs) including stock loan, repo, and Buy-sell back trades.
  • These trades are being reported under ESMA validation via GTRS.
  • Reconciling the trades between Upstream & Downstream system (GTRS) and highlight any discrepancy to IT team & raise JIRA for the remediation of the same.
  • Reconciling the trades between GTRS and repository (DTCC) to make sure that DTCC is reporting all the trades accurately to regulators.
  • Raising all the issues which are creating breaks between GTRS and DTCC and raise JIRA for the remediation of the same.
  • Following up with IT team on the resolution of those JIRAs and making sure all the Jira are updated on Timely manner.
  • Sending EOD report of all the breaks along with actual status of all the issues pertaining to breaks to higher management.

Operation Analyst

J.P. Morgan Services India Pvt. Ltd.
05.2014 - 07.2020

Prime Custody Reconciliation Geneva Reconciliation Trade Management Pre-Matching

  • Performed end-to-end reconciliation of Prime Custody systems on a T1 basis, ensuring 100 accuracy in trade and cash reporting.
  • Produced and circulated daily break reports with variance analysis, enabling swift resolution by relevant stakeholders.
  • Coordinated with internal teams to clear all breaks within SLA and maintain data integrity across multiple systems.
  • Onboarded and updated new client accounts in mapping and reporting systems, ensuring seamless reporting setup.
  • Verified all incoming/outgoing cash wires, FX trades, and swaps were accurately processed and reflected in client accounts.
  • Liaised with account managers and client representatives to align client records with internal systems.
  • Oversaw client cash and stock movement across multiple accounts, ensuring timely settlement.
  • Transitioned Geneva reconciliation processes from Brooklyn and Bangalore to Mumbai, ensuring knowledge transfer with zero disruptions.
  • Delivered accurate daily portfolio reports covering cash activity, positions, P&L, and cash forecasts.
  • Investigated and resolved daily breaks between client books and Geneva, booking adjustments as required.
  • Ensured accurate corporate action processing in client portfolios and resolved ad-hoc client reporting requests.
  • Conducted root cause analysis of breaks and collaborated with Geneva Tech teams for permanent fixes.
  • Created and updated Standard Operating Procedures (SOPs) for transitioned processes to maintain consistency and compliance.
  • Monitored trade flow through internal systems to ensure timely settlement in the market.
  • Resolved stuck trades by investigating causes and collaborating with client-facing teams.
  • Manually booked and amended trades as per client requests, ensuring settlement deadlines were met.
  • Identified and corrected position breaks, improving reporting accuracy and reducing client queries.
  • Pre-matched trades on S-1 and value date to eliminate risk of buy-ins, fines, and settlement failures.
  • Coordinated with static data teams to maintain accurate security and broker settlement instructions in all systems.
  • Escalated trade discrepancies to clients on T+1 and achieved timely resolution for smooth settlements.
  • Collaborated with brokers and settlement teams to ensure accurate processing of high-value and FX trades.
  • Provided senior management with daily updates on high-risk items and settlement status.
  • Developed standard procedures for trade pair-offs, enabling efficient settlement and reduced operational risk.

Education

PGDM - Finance & Marketing

Suryadatta Institute of Management & Mass Communication

B.Sc. - Biotechnology

Ram Niranjan Jhunjhunwala, Ghatkopar (Mumbai), Mumbai University
01.2012

HSC - undefined

Ram Niranjan Jhunjhunwala, Ghatkopar (Mumbai), Mumbai University
01.2008

SSC - undefined

Manav Vikad Vidhyakay, Sakinaka (Mumbai), Maharashtra Board
01.2006

Skills

Operations management

Team leadership

Employee performance evaluations

Cost reduction

Accomplishments

  • Individually recognized and awarded by management for performing the root cause analysis and fixing the exceptionally high number of breaks i.e. 6000+ breaks on daily basis by liaising with internal tech tem.
  • Liaised with Geneva IT and prepared Geneva Templates for bulk booking of Different types of accounting entries in Geneva, saving manual effort of 4 min per booking (bulk volume 400-600 entries Per Month).
  • Successfully begun fixing of settlement instruction issues with lenders having plural settlement Instructions Benefitting the team by matching the trades STP, reduction in the number of amendment of trades, avoiding risks, penalties and fails due to SSI mismatches, save in time.
  • Handled prime custody reconciliation process in very short span of time and handled the external PWC audit in the absence of the SME’s of the process and got the satisfactory rating.

EXTRAMURAL ENGAGMENT

Participated in 9 hrs Silent Wreadathorn held at suryadatta Institute, Pune, which was organized by Jai Hind, Churchgate. Organized the event Geneopsis is held at R. Jhunjhunwala College, Ghatkopar.

Training

National level seminar on ROLE OF STRATEGIC PLANNING IN AN ORGANISATION (PUNE)

INTERSHIP

  • Organization: SPA Capital Service Ltd
  • Title: Taxation & Financial Planning
  • Brief: To advice clients on investment and mutual funds in order to save their tax and filing ITR for employees of companies such as WIPRO, PATNI, ORCLE etc.
  • Significant work: Had work at WIPRO as a tax and investment consultant on behalf of SPA CAPITAL SERVICE LTD for two months. Had successfully completed the given task and got an APPRECIATION LETTER for commendable work during internship period.

Timeline

Assistant Manager

Bank of America
09.2021 - Current

Associate

Morgan Stanley
07.2020 - 09.2021

Operation Analyst

J.P. Morgan Services India Pvt. Ltd.
05.2014 - 07.2020

B.Sc. - Biotechnology

Ram Niranjan Jhunjhunwala, Ghatkopar (Mumbai), Mumbai University

HSC - undefined

Ram Niranjan Jhunjhunwala, Ghatkopar (Mumbai), Mumbai University

SSC - undefined

Manav Vikad Vidhyakay, Sakinaka (Mumbai), Maharashtra Board

PGDM - Finance & Marketing

Suryadatta Institute of Management & Mass Communication
Pooja Sibu GuptaInvestment Banking