Marketing- Lead Generarion Department Intern
- Collaborated with the marketing team to refine call scripts based on prospect feedback, contributing to a boost in overall lead generation efficiency.
- Developed customized messaging strategies during calls, resulting in a increased conversion rate from interested prospects to enrolled students.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.