Amey Deoghare
Sales Operations Specialist
Pune,MH
Summary
Experienced Sales Operations Specialist with total ~6 years of experience & a proven track record at Veritas Technologies LLC, adept in CRM Management and enhancing sales training processes. Proficient in CRM systems and sales analytics, skilled at analyzing data & identifying trends. Leveraged Oracle Sales Cloud to improve data accuracy, achieving a significant increase in CRM adoption rates. Excelled in territory planning, showcasing exceptional analytical and problem-solving skills to drive business growth. Seeking to leverage territory sales operations expertise to contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sales Operations Specialist
Veritas Technologies LLC
03.2021 - Current
- Working on sales territory assignment process to manage end to end activities for Account & opportunity along with Territory management.
- Maintaining accurate forecasting model for opportunities in CRM system, to ensure accurate current and future pipeline visibility for sales representative
- Maintaining data hygiene in customer accounts, including account ownership, segmentation,account hierarchy and clean address information.
- Developed comprehensive sales reports, dashboards and KPI to monitor performance,track progress against goal,identify areas of improvement which providing valuable insights into business performance.
- Coordinating and facilitating meetings with diverse business and technical stakeholders to bring enhancement in the system as well to solve critical problems
- Onboarding sales representatives to key tools and making them familiar with tool by providing training
- Delivered end-user training on CRM functionalities, increasing employee adoption rates and maximizing software ROI.
- Managing the CRM operations and timely SLA delivery along with maintaining high levels of customer satisfaction by solving stakeholders query on time
- Championed the proactive approach to maintain tasks such as updating account,opportunity,quote & territory to minimize downtime occurrences for users across the organization.
- Managed regular backups of critical CRM data, quote hierarchy safeguarding against data loss.
- Collaborated with cross-functional teams to ensure CRM data accuracy and improve overall customer experience.
Sales Operations Executive
Adani Wilmar
05.2019 - 03.2021
- Managed the BI tool for the GTM department
- Developed DMS & SFA based KPIs in BI to track the performance in terms of Geographical & Sales Hierarchy
- Identify & Reconcile errors/requirements in current tool to ensure accurate business requirement
- Developed dashboard for top management on the periodic basis for business overview
- Driving GTM Strategy for rural expansion by taking data-driven decisions
- Appointed rural distributors & Super Stockiest and tracked billing efficiency to fulfill the purpose of effective distribution
- Analyzed the manpower working in terms of outlet listing, order taking, new town visits with the help of SFA (Salesforce Automation) device
- Managed Vendors for super Stockiest model to reach remote rural areas
- Handled the outlet expansion project for 70000 outlets also Provided the required data to the vendor and coordinated with the vendor
- Handled the data for online ordering platform through chatbot, developed during lockdown to overcome ordering issue for consumer
- Appointed the distributors for all the channels by understanding the background of the distributor
- Conducted exit interviews to understand the reasons & problems faced by the distributors and improving upon by analyzing the reason behind distributors attrition
- Conducted & Managed distributor Audit from time to time.
Intern
Exide Industries
05.2018 - 06.2018
- Warehouse Management: Space Optimization techniques to avoid overpricing of rented warehouse & maintaining ordering cost to lowest by implementing EOQ.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Education
Post Graduate Diploma - Operations & Supply Chain Management
Balaji Institute Of Telecom & Management
Pune 04.2001 -
Bachelor of Engineering - Mechanical Engineering
Nagpur University
Nagpur, India 04.2001 -
Skills
Territory Planning/Management
Pipeline Management
Sales reporting
Sales training
Microsoft Excel
Oracle Sales Cloud
Salesforce
CRM Management
Data Validation
CPQ/Quote Management
Certification
Six Sigma Green Belt
Timeline
Sales Operations Specialist
Veritas Technologies LLC
03.2021 - Current
Sales Operations Executive
Adani Wilmar
05.2019 - 03.2021
Intern
Exide Industries
05.2018 - 06.2018
Post Graduate Diploma - Operations & Supply Chain Management
Balaji Institute Of Telecom & Management
04.2001 -
Bachelor of Engineering - Mechanical Engineering
Nagpur University
04.2001 -
Six Sigma Green Belt
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