PRADNYA CHAUGULE
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Relations Executive
N.S. Facilities Management
05.2024 - 11.2024
- Ensured customer satisfaction by offering polite assistance and promptly resolving any inquiries
- Addressed customer service enquires quickly and accurately
- Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference
- Managed possession trackers within designated timeframes
- Managed efficient handover process for residents' possession
- Managed daily reports and facilitated issuance of no objection certificates to residents
Education
HSC - Commerce
The Shrimati Mithibai Motiram Kundnani College
Mumbai, MH01.2024
SSC - undefined
D.S. High School
Sion, MH01.2022
Skills
- Positive attitude
- Relationship management
- Empathy and understanding
- Customer satisfaction metrics
- Data entry
- Complaint resolution
LANGUAGES
English
Hindi
Marathi
Timeline
Customer Relations Executive
N.S. Facilities Management
05.2024 - 11.2024
SSC - undefined
D.S. High School
HSC - Commerce
The Shrimati Mithibai Motiram Kundnani College
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