PRAGATI SHIVAJI GAJGHATE
Receptionist,
Ambarnath
Summary
To dedicate my knowledge for the organization that I will serve and achieve the excellence with efficient use of my knowledge Hardworking and dedicated receptionist with over 7 years of experience providing integral office support in high volume client settings. Proficient and effective in creating schedules, making appointments, selling products, and providing clients with optimal customer service. Consistently commended for managing front desk settings with poise and grace — sometimes under pressure — in addition to managing a variety of administrative duties. Eager to join a new team of professionals and assist them in thriving with my characteristic passion and commitment to excellence.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Receptionist
05.2021 - Current
- Managed front-of-house operations, guest check-ins, and departures at a luxury 5-star property, ensuring compliance with elite service standards.
- Handled high-profile guest queries, billing reconciliations, and complex administrative resolutions.
- Maintained flawless communication across hospitality departments to guarantee guest satisfaction and operational synergy.
- Ensured adherence to strict local data compliance, guest privacy regulations, and statutory documentation requirements.
Receptionist
Discover Hotel (3-Star Resort)
06.2019 - 03.2021
- Greeted clients and provided them with information and superior service.
- Handled calls, collected personal information and managed schedules to ensure all operations ran smoothly and seamlessly.
- Maintained accurate client records and provided lead designers with assistance that surpassed their expectations.
- Managed the office database, mail, payroll distribution, and the physical setting and logistics of the front office.
Executive
Emerson Network Power
06.2015 - 02.2019
- Coordinating with the engineers regarding their inquiries about vendor requirements.
- Processing and preparing important documents for the project
- Maintaining and updating project databases.
- Managing the engineers’ documents, reports and scheduling appointments with the Vendor.
- Performing research and analysing reports.
- Assisting in vendor relationship management.
- Supporting administrative staff with office tasks like photocopying, printing, filing, and scanning documents.
- Maintaining professionalism and confidentiality of sensitive company information.
- Perform a record of daily work entry and scan documents.
- Assisting in resolving any administrative problems.
- Prepare and modify documents, including correspondence, reports, drafts, memos and emails.
Team Lead
Honesty Manpower Service
03.2013 - 04.2015
- Managing day-to-day activities/work of the project, i.e., daily submission - distribution of work.
- Training and development of team members - solving queries.
- Managing team reports requirements.
- Coordinating between the team and management
- Circulating daily reports
- Working on a pilot project.
Legal Associate
Masal & Co.
2016 - 2019
- Conducted detailed legal research, analyzed case laws, and verified statutory compliances.
- Drafted, reviewed, and formatted legal forms, notices, agreements, and corporate documentation.
- Maintained legal databases, updated sensitive files, and handled client communications with absolute confidentiality.
- Perform Final Analysis of the forms of new joiners before uploading them to the official websites.
Education
B.L.S/LLB -
MCT College of Law Airoli
Mumbai01-2014
H.S.C Commerce - undefined
Dnyanmandir College-Dombivali
Maharashtra01-2008
S.S.C - undefined
Angels Paradise School
Maharashtra01-2006
Skills
Organization skills
Time management
Telephone skills
Data entry
Interests
Reading motivational articles and biographies, Have a liking to connect and communicate with everyone
CONTACT
- Date of Birth: 19th Sep 1990
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Hobbies: Reading motivated stories & have liking to communicate with people
Timeline
Receptionist
05.2021 - Current
Receptionist
Discover Hotel (3-Star Resort)
06.2019 - 03.2021
Executive
Emerson Network Power
06.2015 - 02.2019
Team Lead
Honesty Manpower Service
03.2013 - 04.2015
S.S.C - undefined
Angels Paradise School
H.S.C Commerce - undefined
Dnyanmandir College-Dombivali
Legal Associate
Masal & Co.
2016 - 2019
B.L.S/LLB -
MCT College of Law Airoli