Passionate and results-driven System Engineer with 3+ years of experience in IT Industry. Adept at problem-solving, debugging and delivering high-quality code. A collaborative team player with excellent communication skills and a strong commitment to continuous learning, ensuring proficiency in emerging technologies.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Software Engineer
Tata Consultancy Services
Pune
02.2022 - Current
Interacted with stakeholders during different phases of project lifecycle like initiation, execution and project closure.
Scheduled releases with the onsite team and pursued till production rollout.
Analyse user requirements and resolved BMB (Banking Module Base) issues efficiently.
Created and maintained technical documentation, including design documents, test plans, user manuals, and release notes.
Designed and maintained relational databases using SQL Server and document-based structures with MongoDB.
Resolved client queries through service requests and incident management via tools like ServiceNow/JIRA.
Raised problem records for recurring issues to initiate root cause analysis and permanent fixes.
Ensured SLA compliance by providing timely support to banking domain applications.
Collaborated with the BTB (Build the Bank) team to identify and resolve system errors, ensuring smooth application performance and minimizing downtime.
Education
M.sc - Computer Science
Solapur University
Shriram Institute Of Information Technology, Paniv
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services