Pranay Bandal
Project Lead
Pune
Summary
Results-driven project management professional with strong focus on team collaboration and delivering impactful outcomes. Adept at coordinating complex projects, ensuring timely completion, and adapting to changing requirements. Proven skills in leadership, strategic planning, and stakeholder communication. Known for reliability and flexibility in dynamic environments.
Overview
2026
2026
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Project Lead
John Deere India Pvt Ltd
Pune
05.2024 - Current
- Partnered with project team members to identify and quickly address problems.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Adapted project plans in response to changing requirements, minimizing disruptions to project timelines.
- Leveraged project management software to enhance team communication and document sharing.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Technical Information Specialist
John Deere India Pvt Ltd
Pune
01.2022 - 04.2024
- Role: This role is part of Customer and Product Support (CPS) function which enables dealers and customers to keep the machine up and running efficiently globally. To develop complex diagnostic, technical and parts information by analyzing engineering information, electrical and hydraulic schematics, understanding field scenarios, machine operations & troubleshooting and appropriate validating on actual machines. This role enables individuals to build a deeper knowledge of machineries like agriculture, construction, forestry and electronic engines.
- Responsibilities: This role is part of Customer and Product Support (CPS) function which enables dealers and customers to keep the machine up and running efficiently globally. The role develops complex diagnostic, technical and parts information by analyzing engineering information, electrical and hydraulic schematics, understanding field scenarios, machine operations & troubleshooting and appropriate validating on actual machines. This role enables individuals to build a deeper knowledge of machineries like agriculture, construction, forestry and electronic engines. Responsibilities may include providing technical information regarding theory of operation, diagnostics, testing, adjusting, and repair procedures for products. To prepare technical information for Operator Manual, and repair & diagnostics procedures for Tractors and other application products. Resources may have an opportunity to work on projects which will help in creating a service tool to test the product. Resources may have an opportunity to work on projects which will help in creating a service tool to test the product.
- Maintained historical records by documenting system changes and revisions.
- Assisted patrons with complex research inquiries, providing expert guidance and personalized support throughout the process.
Sr. Manager Customer Support (Key Account Manager)
Tata Motors Ltd
Pune
06.2018 - 01.2022
- Role: To ensure customer satisfaction
- Responsibilities: Responsible for customer satisfaction, service delivery, assisting in service marketing, ensuring timely delivery, controlling attrition, training manpower, and handling customer complaints.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Area Service Engineer
Motors India Sales Pvt. Ltd.
Pune
07.2016 - 05.2018
- Role: Implement company's service standards & policies at dealerships to improve customer satisfaction in assigned territories & improve business.
- Key result areas: Implement service standards & policies to enhance customer satisfaction & business growth at dealerships. Increase service business & profitability through counter measures, operational efficiency, and sales of service business instruments. Improve CSI score through audits, training, customer recovery, and recall implementation. Provide product feedback, warranty decisions, and conduct field surveys to enhance product quality.
Service Provider for Volvo
Inframoves Pvt Ltd, Pune (Authorized)
Pune
05.2015 - 06.2016
- Role: Floor in-charge for Volvo bus service center.
- Key result areas: Efficiently managed a team of 25 technicians for servicing and maintenance of Volvo customer fleet. Successfully conducted AXLE CAMPAIGN and EXHAUST MANIFOLD trial campaign for vehicle replacements. Ensured customer satisfaction through timely service and claims in S.R.T.C owned and hired Volvo buses. Implemented fire safety audit in company premises.
Service Advisor
B.U. Bhandari Automotive Pvt Ltd
05.2014 - 05.2015
- Role: Service Advisor for Volkswagen from May 2014 to May 2015
- Responsibilities: Responsible for service delivery, customer satisfaction, and service marketing. Handled customer complaints and ensured timely delivery. Achievements: Successfully conducted service campaigns for Volkswagen JETTA & Passat. Conducted service campaigns for PAN India for Volkswagen Polo & Vento.
Internship Trainee Development Engineer
Fabrication & Industrial Works
Pune
- Period: 1 Year
- Role: Development of various parts for JCB India (Engine Mounts, Tipping Lever, Bucket, Loader Arm, etc.). Develop the new incoming parts as per JCB Standard and get them into schedule production.
- Achievements: Developed various mounts for Engine as per JCB standard and got them streamlined in production schedule. Perform various quality checks as per JCB Standard on the developed component. Design and development of various mounts required for TATRA Trucks for L&T HED.
Education
Bachelor of Engineering -
Indira College of Engineering and Management
Pune01.2014
Higher Second - undefined
S.M. Junior College
Talegaon Dabhade01.2008
Higher Secondary Certificate - undefined
Dr. Annasaheb Chobhe High School
Talegaon Dabhade01.2006
Skills
Effective Communication
Performance Benchmarking
Risk assessment
- Product Support
- Technical Analysis
- Business Analytics
Strategic Resource Management
Process Optimization
Comprehensive project management
Risk Mitigation Strategies
Systematic Issue Identification
Agile Development
Influencing skills
Adaptability and flexibility
Critical thinking
Certification
Registered Scrum Master
Interests
Playing Table Tennis, Badminton, Volleyball, Trekking, Enjoy Riding Bike, Driving And Listening Music
Timeline
Project Risk Management
09-2025
Registered Scrum Master
09-2024
Project Lead
John Deere India Pvt Ltd
05.2024 - Current
Technical Information Specialist
John Deere India Pvt Ltd
01.2022 - 04.2024
Sr. Manager Customer Support (Key Account Manager)
Tata Motors Ltd
06.2018 - 01.2022
Area Service Engineer
Motors India Sales Pvt. Ltd.
07.2016 - 05.2018
Service Provider for Volvo
Inframoves Pvt Ltd, Pune (Authorized)
05.2015 - 06.2016
Service Advisor
B.U. Bhandari Automotive Pvt Ltd
05.2014 - 05.2015
Higher Second - undefined
S.M. Junior College
Higher Secondary Certificate - undefined
Dr. Annasaheb Chobhe High School
Internship Trainee Development Engineer
Fabrication & Industrial Works
Bachelor of Engineering -
Indira College of Engineering and Management
LINKS
LinkedIn: https://www.linkedin.com/in/pranay-bandal-364942966/
PERSONAL DETAILS
- Date of birth: 2nd June 1990
- Nationality: Indian
- Visa status: US B1/B2
- Marital status: Married
Hobbies
Travelling, Playing TT and Volleyball, Exploring different cultures through food