Prasad Malekar
Pimpri-Chinchwad
Summary
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I am a highly skilled and dedicated Automotive Diagnostic Technician with over 6.5+ years of experience in resolving complex auto repair issues and delivering quality service. I have hands-on experience in gearbox overhauls, suspension systems, and braking systems, and I excel at providing cost-effective solutions to vehicle problems. Throughout my career, I have developed strong technical writing and documentation skills in a fast-paced environment, and I am now looking to transition into a new field. I am skilled at translating complex technical information into clear, user-friendly content and am proficient with various documentation tools. I am eager to apply my transferable skills in a new and dynamic industry, while continuing to learn and grow professionally.
Overview
8
8
years of professional experience
Work History
Technical Author
Expert Global Solutions Pvt Ltd
03.2022 - Current
- Worked at client site Bosch Limited.
- Simultaneously managed various projects, prioritizing tasks by deadlines and stakeholder demands.
- Worked on developing workshop manuals for North America, Europe, and China market.
- Co-ordination with client for the inputs, technical information, and issue resolution.
- Preparation of artworks, graphics in technical documents.
- Also, responsible for improvement in existing processes.
- Worked on variety of software's to develop workshop manual procedures.
- Boosted team productivity significantly by mentoring junior writers on effective documentation strategies.
- Developed detailed technical documents and user guides for technical products.
Diagnostic Expert-Cum-Trainer (Non-electric Vehicles and Electric Vehicles)
Rudra Motors (Tata Motors Dealership)
11.2020 - 02.2022
- Responsible for performing all assigned vehicle repair and maintenance work in accordance with dealership and factory standards.
- Worked on Tata Motors Sibel System.
- Write Dealer Investigation Report (DIR).
- Investigation of root cause as per customer voice.
- Write Diagnostic Troubleshoot Code on job card.
- Carrying out repair and replacing damaged parts.
- Testing motor vehicles and equipment.
- Diagnosed vehicle malfunction and recommended appropriate repair activities.
- Rectify problem related to control unit in vehicle.
- Engine management system (EMS) - check the diagnostic trouble shooting code (DTC) by using TATA DIAGNOSTIC SYSTEM (TDS; tool), check the vehicle's engine management parameters, sensor, actuator, wiring connection, perform the routing and actuator test by using TDS.
- Knowledge about checking of CAN system used in Cras.
- Online flashing of EMS.
- Experience of TATA DIAGNOSTIC SOFTWARE (Cars, SUV, online re-programming tool).
- Experience of working on Infotainment system.
- To check and update infotainment system and have a practical knowledge about connections.
- Flashing of control unit and updating infotainment system (EMS, ECU, BCM & AMT).
- Carrying out inspection of completed repair to ensure that the vehicle is safe to be driven.
- To check engine lights, air bag system, transmission fluids and filters.
- Received 'Best Performer of the Year' award in 2021.
Service Engineer
PMT Pvt. Ltd (Automotive Diagnostic & Equipment's)
09.2018 - 10.2019
- Company Overview: (Automotive Diagnostics and Bodyshop Equipments).
- Provided first-level support to customers for routine troubleshooting needs.
- Evaluated and validated the performance of both hardware and software applications.
- Resolve technical service issues according to standard processes and procedures.
- Ensure all critical cases or highly complex situations are escalated to senior staff members for a quick resolution.
- Log all service data required for tracking.
- Ensure all customers receive prompt and courteous support enabling the highest possible customer satisfaction.
- Work directly with customers to manage standard and complex technical support problems, questions, and other technical issues.
- Identified issues, performed troubleshooting, and offered swift repairs and solutions.
- Performed maintenance checks and implemented preventive measures to reduce equipment downtime.
- Configured, installed, and rigorously tested specialized equipment on various platforms.
Diagnostic Expert-Cum-Trainee (Non-electric Vehicles)
NAW Pvt Ltd. (Tata Motors Dealership)
08.2016 - 03.2018
- Performed comprehensive general check-ups and routine servicing of vehicles, including oil changes, fluid level checks, brake system inspection, tire maintenance, and air filter replacement, ensuring optimal vehicle performance and safety.
- Use diagnostic tools and techniques to identify and resolve faults in non-electric vehicles. This can include issues related to engine performance, transmission, exhaust systems, suspension, brakes, fuel systems, or emission control systems.
- Write Diagnostic Troubleshoot Code on job card.
- Carrying out repair and replacing damaged parts.
- Diagnosed vehicle malfunction and recommended appropriate repair activities.
- Engine management system (EMS) - check the diagnostic trouble shooting code (DTC) by using TATA DIAGNOSTIC SYSTEM (TDS; tool), check the vehicle's engine management parameters, sensor, actuator, wiring connection, perform the routing and actuator test by using TDS.
- Online flashing of EMS.
- Experience of TATA DIAGNOSTIC SOFTWARE (Cars, SUV, online re-programming tool).
- Flashing of control unit and updating infotainment system (EMS, ECU, BCM & AMT).
- Carrying out inspection of completed repair to ensure that the vehicle is safe to be driven.
Education
Certification Course - Advanced Certification in Electric Vehicle
IHUB DivyaSampark,IIT Roorkee And Intellipaat
Pune 04.2001 -
Training -
Rudra Motors
04.2001 -
Bachelor of Mechanical Engineering - Mechanical Engineering
Savitri Bai Phule Pune University
Pune 04.2001 -
Skills
- Diagnosis/Troubleshooting of Automotive Electrical
- System Automotive Engine
- Chassis and Suspension
- Technical editing
- Document formatting
- Process documentation
- Content development
- Documentation management
Extracurricular Activities
Participated in college safety riding and technical training (Honda Motorcycle & Scooter India Pvt.Ltd).
Personal Information
Date of Birth: 11/05/93
Disclaimer
I hereby declare that the particulars given above are true to the best of my knowledge and belief.
Relevantstudies
- Bosch Training Center, Pune, 2 days, A basic training programmed on operation usage of KTS 570 (Vehicle Diagnosis)
- Tata Motors Ltd (Central Training Center), Pune, 45 days : 1) Basic Electrical Specialization (Course73) 2) Engine Specialization Module 3) Aggregate Specialization Module (Gear box) 4) Advanced Electrical Specialization Module 5) Engine Management System Module
- Ford, Completed online training of Ford vehicle lines standardized training and resource system (STARS)
- Smt. Kashibai Navale College of Engineering, Internship Title: AISI (Automotive Engineering & IC Engine), 8 days, Hybrid Sedan
- Bhamare Industry, MIDC Pune, 06/01/15 - 06/30/15, Quality Control, Gained knowledge about the work flow of raw material and quality department.
Timeline
Technical Author
Expert Global Solutions Pvt Ltd
03.2022 - Current
Diagnostic Expert-Cum-Trainer (Non-electric Vehicles and Electric Vehicles)
Rudra Motors (Tata Motors Dealership)
11.2020 - 02.2022
Service Engineer
PMT Pvt. Ltd (Automotive Diagnostic & Equipment's)
09.2018 - 10.2019
Diagnostic Expert-Cum-Trainee (Non-electric Vehicles)
NAW Pvt Ltd. (Tata Motors Dealership)
08.2016 - 03.2018
Certification Course - Advanced Certification in Electric Vehicle
IHUB DivyaSampark,IIT Roorkee And Intellipaat
04.2001 -
Training -
Rudra Motors
04.2001 -
Bachelor of Mechanical Engineering - Mechanical Engineering
Savitri Bai Phule Pune University
04.2001 -
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