PRASHANSU PATHAK
BUSINESS HEAD | CHANNEL DEVELOPMENT HEAD - RETAIL
Pune
Summary
Dynamic and results-driven Sales Head and Channel Head with over 10 years of experience in leading large teams and managing comprehensive retail operations. Proven expertise in market analysis, identifying prime locations, and overseeing the launch and profitable operation of retail outlets. Adept at developing and executing strategic sales and marketing plans, ensuring compliance, and driving business growth. Skilled in team leadership, customer insight analysis, and data-driven decision-making to enhance retail performance and customer satisfaction. Proficient in channel development, sales strategy, retail operations management, and franchise development.
Overview
10
10
years of professional experience
Work History
Zonal Sales Head and Head of Sales Dept.
Divine Solitaires
09.2024 - Current
- Drive sales strategy across 36 points of sale, achieving a total revenue of ₹50 crore within a shop-in-shop model
- Meet regularly with partner jewellers throughout North India to ensure strong sales performance and optimize product mix
- Onboard new partner jewellers, expanding the brand’s footprint in the region
- Mentor a high-performing sales team, instilling a results-driven culture
- Analyze sales data, tracking KPIs and identifying improvement areas
- Monitor outstanding payments, streamlining collections to a 15-day payment cycle
- Conduct market research to understand competitor positioning and market trends
- Manage the sales budget effectively across all partner locations
- Provide comprehensive sales reports, forecasts, and market analysis to the Managing Director
Business Head Franchise
PNG Jewellers Pvt Ltd.
04.2022 - 09.2024
- Develop the franchise model for PNG Jewellers, preparing the entire flow of operations and streamlining processes
- Scout for HNI partners to expand franchises and onboard them, with an average investment of ₹30 crore per franchise
- Launch 5 new franchise stores for PNG Jewellers and 9 franchise stores for Silvostyle, a sister brand
- Increase revenue of the franchise department from ₹250 crore to ₹600 crore (140% increase) through expansion
- Add a new revenue stream for Silvostyle, generating ₹1.62 crore annually across 9 stores
- Expand franchises to new territories, including Konkan and Goa
- Manage partner relationships and oversee store operations, with each store managers reporting
- Devise strategies to improve sales, ensure inventory management, and maintain SOP adherence at franchise stores
- Conduct regular audits for customer service and compliance
- Prepare and manage yearly and quarterly budgets for the franchise sales department
Regional Retail Manager
Wildcraft India Pvt Ltd
01.2018 - 03.2022
- Manage a portfolio of 10 EBOs and a team of 30 employees
- Increase branch profitability to 24% EBITA by optimizing revenue and reducing expenses
- Recruit, train, and evaluate employees; enforce policies and facilitate career growth
- Develop new business locations and open a new franchise store at Elpro Mall Pune
- Ensure superior customer service and manage HNI clients
- Design and implement store-wise BTL activities and map competition
Area Manager
Forest Essentials
10.2016 - 01.2018
- Company Overview: (Luxurious Ayurveda)
- Ensure stores are maintained as per luxury retail standards
- (Luxurious Ayurveda)
Regional Manager Retail Operations
Ayesha Fashion Pvt. Ltd.
05.2015 - 09.2016
- Company Overview: (Sister Concern of Hidesign India Pvt Ltd)
- Manage marketing and communications, inventory management, and merchandising
- Oversee a 42-member sales team
- (Sister Concern of Hidesign India Pvt Ltd)
Education
MBA - Marketing and Operations
Pondicherry University
PondicherryBachelor of Engineering - Mechanical Engineering
Pune University
PuneSkills
- Retail operations management
- Channel development and management
- Sales strategy and execution
- Team leadership and development
- Market research and analysis
- Customer insight and relationship management
- Compliance and regulatory management
- Marketing strategy and budget management
- New product launch and promotion
- Business development and expansion
- Profitability and performance improvement
- Retail SOP development and implementation
- Sales budgeting and forecasting
- Key account Management
- Franchise Development
Timeline
Zonal Sales Head and Head of Sales Dept.
Divine Solitaires
09.2024 - Current
Business Head Franchise
PNG Jewellers Pvt Ltd.
04.2022 - 09.2024
Regional Retail Manager
Wildcraft India Pvt Ltd
01.2018 - 03.2022
Area Manager
Forest Essentials
10.2016 - 01.2018
Regional Manager Retail Operations
Ayesha Fashion Pvt. Ltd.
05.2015 - 09.2016
MBA - Marketing and Operations
Pondicherry University
Bachelor of Engineering - Mechanical Engineering
Pune University
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