Prateek Hazra
VP - Product Delivery Manager
Pune
Summary
Accomplished VP Delivery Manager with a proven track record at JPMorgan Chase, specializing in program and project management. Expert in strategic planning and leadership, I have successfully led cross-functional teams to enhance customer engagement and streamline processes. Skilled in stakeholder engagement and analytical thinking.
Over 20 years of professional experience in Insurance, Banking, Telecom, Retail and Cards domains; in various roles; Delivery Management, Project Management, Business Analysis, Agile Coach, Scrum Master and Consulting
Overview
17
17
years of professional experience
1
1
Certification
Work History
VP Delivery Manager
JPMorgan Chase
09.2020 - Current
- As a Product Delivery Manager, I led a cross-functional Tribe consisting of Product, Engineering and Delivery members to develop and launch a Customer Deployment Framework (CDF), enabling faster customer engagement and customization for our Loyalty platform
- I was responsible for theend to end product development lifecycle from creating PEs (Planning Estimates), AFEs (Approval for Expenditure), recruiting, training, development, testing, delivery and warranty of the delivered product
- Co-ordinated cross tribe milestone planning.
- Created and maintained tracking and reporting mechanisms using JIRA and Confluence; Road maps, Milestones, current state and health
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievements
Sr. Project Manager
Cognizant Technology Solutions, CTS
06.2019 - 08.2020
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Project Manager
Tech Mahindra
11.2016 - 06.2018
- Successfully managed multiple projects by prioritizing tasks according to urgency, resource availability and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Manager
Synechron Technologies
02.2012 - 04.2016
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Lead Business Analyst
L&T Infotech
12.2007 - 01.2012
- Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
- Increased team productivity through effective communication, collaboration, and resource management strategies.
- Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
- Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
- Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
- Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
Education
Bachelor of Science - Physics
Pune University
Pune 04.2001 -
Skills
Program Management
Project Management
Strategic Planning
Decision-Making
Leadership and People Development
Problem-solving abilities
Stakeholder engagement / management
Relationship Building
Problem-Solving
Goal Setting
Employee Motivation and Performance
Analytical Thinking
Timeline
VP Delivery Manager
JPMorgan Chase
09.2020 - Current
Sr. Project Manager
Cognizant Technology Solutions, CTS
06.2019 - 08.2020
Project Manager
Tech Mahindra
11.2016 - 06.2018
Manager
Synechron Technologies
02.2012 - 04.2016
Lead Business Analyst
L&T Infotech
12.2007 - 01.2012
Bachelor of Science - Physics
Pune University
04.2001 -
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