Prathamesh Sunil Gaonkar
Karjat
Summary
Highly organized Project Coordinator experienced in coordinating complex tasks and ensuring operational efficiency. Managed schedules, resources, and stakeholders to achieve project goals, fostering teamwork and adapting to changing environments. Focused on aligning personal and organizational goals to drive success.
Overview
3
3
Languages
1
1
Certification
12
12
years of professional experience
Work History
Examination Coordinator
Universal AI University, Karjat
09.2022 - Current
- Coordinated academic program schedules to enhance student engagement and resource allocation.
- Developed and implemented efficient communication strategies among faculty, staff, and students.
- Facilitated training sessions for new staff to ensure consistent operational standards across departments.
- Managed project timelines and deliverables to align with institutional goals and objectives.
- Streamlined administrative processes to improve workflow efficiency within the department.
Examination Department Asst.
ICFAI UNIVERSITY MUMBAI
10.2018 - 09.2021
- IBS BUSINESS SCHOOL MUMBAI
- Coordinated departmental communications to enhance information flow and streamline operations.
- Supported academic scheduling by organizing meetings and maintaining calendars for faculty members.
- Assisted in managing student records, ensuring data accuracy and compliance with university policies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Contributed to budget planning by monitoring expenses and making recommendations for cost reductions where possible.
HR Admin Assistant
Vision IT Mulund
04.2017 - 08.2018
- Coordinated scheduling and logistics for internal meetings and external appointments.
- Managed correspondence and communication for executive team, ensuring timely responses.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Trained new staff on administrative processes, fostering team integration and productivity.
- Conducted research to support project initiatives, providing critical information for decision-making.
- Assisted in budget tracking and expense reporting, ensuring compliance with financial protocols.
- Implemented digital tools to optimize task management, enhancing overall operational effectiveness.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Sales Associate, Customer Services Desk
Tata Trent enterprises
02.2016 - 03.2017
- Managed operations at West Side Powai location
- Delivered exceptional customer service to enhance shopping experience and drive sales.
- Collaborated with team members to maintain product displays and achieve merchandising standards.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Drove sales growth through exceptional customer service and product knowledge.
- Collaborated with team to enhance merchandising strategies, increasing product visibility.
- Managed inventory levels, ensuring optimal stock availability for customer demands.
- Trained and mentored new associates on sales techniques and operational procedures.
- Analyzed sales data to identify trends and inform inventory purchasing decisions.
- Developed strong customer relationships, resulting in repeat business and loyalty.
- Implemented promotional campaigns that boosted seasonal sales performance.
- Streamlined checkout processes, improving transaction efficiency and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Admin Assistant
CARTINI INDIAPVT.LTD
01.2015 - 01.2016
- Godrej group, Goa
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Managed calendars and scheduled appointments for executives, optimizing time management.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
Education
Bachelor of Arts (Visharad) - Political Science
Tilak Maharashtra Vidyapeeth
Pune01-2025
Higher secondary certificate - Commerce
Maharashtra State Board of Secondary & Higher Secondary Education
Kudal, India02-2014
No Degree - Information And Computer Systems
All India Council For Professional Training And Research. Thane Board (Sai Ganesh Computer Education)
Kudal, India 04.2001 -
No Degree - Education
Maharashtra State Board of Secondary School Certificate Education
Kudal, India 04.2001 -
Skills
Data Management Tools
Document imaging and scanning
Multitasking and organization
Customer service
Data entry
Data analysis
Online Assessment Platforms
Educational software expertise
Certification
[Area of certification] Training - [Timeframe]
Interests
Listening music, Sports, Travelling
Timeline
Examination Coordinator
Universal AI University, Karjat
09.2022 - Current
Examination Department Asst.
ICFAI UNIVERSITY MUMBAI
10.2018 - 09.2021
HR Admin Assistant
Vision IT Mulund
04.2017 - 08.2018
Sales Associate, Customer Services Desk
Tata Trent enterprises
02.2016 - 03.2017
Admin Assistant
CARTINI INDIAPVT.LTD
01.2015 - 01.2016
No Degree - Information And Computer Systems
All India Council For Professional Training And Research. Thane Board (Sai Ganesh Computer Education)
04.2001 -
No Degree - Education
Maharashtra State Board of Secondary School Certificate Education
04.2001 -
Bachelor of Arts (Visharad) - Political Science
Tilak Maharashtra Vidyapeeth
Higher secondary certificate - Commerce
Maharashtra State Board of Secondary & Higher Secondary Education
PERSONAL COMPETENCIES:
- Ability to work in a fast-paced environment to set deadlines.
- Excellent oral and written correspondence with an expectation of attention to detail.
Read Book
I am a reliable, organized, and quick-learning professional who takes pride in delivering accurate work and excellent support. I have strong computer skills, good communication abilities, and a positive attitude toward learning and teamwork. I am committed to continuous improvement and look forward to contributing to the success of the organization.