Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Preeti Chandekar

CLM Specialist
Pune

Summary

15+ years of experience in Legal Operations, Procurement, Management & Transformation Projects spanning across Indian & International Geographies. Experience in Strengthening compliance, improving process, and elevating output, quality and customer satisfaction. Expertise in Conveyancing and Contracting with transition and setting up the long term client. Great contribution in keeping up Organization and client relationship strong by ensuring client requirements are met.

Overview

21
21
years of professional experience

Work History

Sr. Specialist (legal)

Allstate Insurance Company
7 2024 - Current
  • Recently joined Allstate India as Sr. Specialist legal. The role mainly involves various duties and tasks that directly support US lawyers and legal teams, including creating, maintaining, and organizing their files, conducting relevant research, and drafting documents.
  • The role is required to assist lawyers and legal teams in preparing for their case presentations and drafting different documents/notices.
  • Prepares status reports and keeps clients informed of case progress. Oversees billing and other accounting functions. Gathers case evidence and documentation by preparing files and inputting information from records, statements, and other documentation. Files, records, and logs incoming mail.

Deputy Manager - Operations / Sr. Associate

WNS Global Services
03.2011 - 07.2024
  • WNS Denali Procurement Services - Started as Sr. Associate, and since involved in end-to-end Contract Life Cycle Management for Procurement Services.
  • The profile typically involves contract review, drafting, redlining, negotiation, abstraction, and due diligence of Statement of Work, Change Orders, One-Time Agreements, Non-Disclosure Agreement, Sponsor Research Agreements, Consulting Agreements, and Amendments.
  • Negotiating contract agreements for products and services.
  • Assessing contractor performance to identify the need for amendments of existing contracts.
  • Preparing and editing contracts between the company and potential clients.
  • Contracts Specialist responsibilities include drafting and editing contracts, communicating with vendors, and ensuring that our contracts meet all regulatory requirements.
  • Ultimately, working with the legal department and directly with vendors to help draft, edit, and process legal contracts as needed.
  • Handling RFI, RFQ, and RFP successfully, including negotiations.
  • Extended constant support to the Client, Stakeholder, and third parties based out of NA and EMEA region for managing agreement workflow on MS Teams and Zoom.
  • Extended legal support to the internal Business team with contract interpretation and various complex legal issues.
  • Proficiency in handling tools like Office 365, DevOps, OnSpring, NetSuite, and DocuSign.
  • Proficiency in handling RFI, RFP, and RFQs and negotiations. It also includes handling breaches of contracts in a timely manner, developing and implementing effective procurement proposals, researching regulations to ensure contracts are updated and in compliance with laws, coordinating with clients to guarantee terms of contracts are fulfilled in compliance with the terms and regulations, and also being at a senior level, carrying responsibility to train new staff, handle queries for the team, and whenever needed, checking the work done by them.
  • Specialized in drafting of contracts, categorization of documents, review of mortgage offers, anti-money laundering checks, reviewing of various searches for the residential properties in UK, carrying out title check, and lastly dealing with replies to enquiries by the other lawyers. It included the end-to-end process of sale and purchase transactions.
  • Being a Deputy Manager of Operations, I managed a team of 15 FTEs and was responsible for conducting interviews as per the process requirements, conducting daily huddles for sharing updates and policy changes, managing day-to-day activities of the team, and ensuring compliance with procedures and policy guidelines. Additionally, I have been responsible for facing internal and external audits, preparing monthly reviews, preparing training plans, and ensuring TATs and SLAs are met to the Client's satisfaction.
  • Communicating with onshore client, with respect to their issues, and deciding the appropriate path to satisfy the client's requirement.
  • Working with the Quality team and Training team to plan and provide proper support to the team in enhancing their skills.
  • Measuring performance of the team, for example. Performance appraisals, confirmations, and ongoing feedback and training requirements.
  • Managing Escalation Matrix, Shrinkage, Onboarding and offboarding records, maintaining TSDs, and QSDs.
  • Assisting higher-level management in compliance and maintenance of the Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) through effective team leadership.

Junior Advocate

G . K . Associates
06.2009 - 06.2010
  • Worked in Indian Legal Firm as a junior advocate and handled Court matters, which includes litigation and drafting sale deeds, leave and licenses, wills, power of Attorneys etc
  • Expertise in dealing with Family matters, Consumer matters, Debts recovery Tribunal matters, Criminal and Civil matters, and Specialized in Sec 138 Of Negotiable Instruments Act
  • Also carry good knowledge in Conveyancing area which includes issuing of affidavits, leave and license, sale deeds and various legal documentations.

Customer Care Executive

IBM Daksh
12.2007 - 03.2008
  • This role included answering to all queries that come in through the internal messaging system or by phone, Follow up with customers to make sure they pay for their items in a timely fashion, Maintain a professional and courteous manner when interacting with Customers and listing partners, and always be willing to go the extra mile, Help improve our products and services by contributing ideas regularly.

Junior Advocate

Kirti Vora
06.2003 - 12.2003
  • Drafting all deeds, agreements, affidavits, notices
  • Managing the development of the case and the sequence of addressing and resolving issues.

Education

LL.M. -

New Law Academy

BSL.LLB. - undefined

University of Pune
Pune, MH

H.S.C. - undefined

A.K Junior College
Pune, MH

S.S.C. - undefined

MMHS
Satara, MH

Skills

    End to end Contract Life Cycle Management expert

    Leadership

    Documentation review

    Critical thinking

    Decision Making

    Team Management

    Problem resolving

    Root Cause Analysis

    Adaptability and Flexibility

    Operational Efficiency

    Performance Management

    Customer Relationship Management

Languages

English
Hindi
Marathi

Accomplishments

  • Supervised team of 15 staff members.
  • Documented and resolved productivity issues which led to client satisfaction on SLA management.
  • WNS Certified Trainer (WCT)
  • Achieved Certification in Competency Based Interviewing (CBI)
  • Certification in Web Publishing (CWP).
  • Recognized by Client and Company for the level of proficiency in delivering the work in timely manner with 97% accuracy.

Timeline

Deputy Manager - Operations / Sr. Associate

WNS Global Services
03.2011 - 07.2024

Junior Advocate

G . K . Associates
06.2009 - 06.2010

Customer Care Executive

IBM Daksh
12.2007 - 03.2008

Junior Advocate

Kirti Vora
06.2003 - 12.2003

Sr. Specialist (legal)

Allstate Insurance Company
7 2024 - Current

LL.M. -

New Law Academy

BSL.LLB. - undefined

University of Pune

H.S.C. - undefined

A.K Junior College

S.S.C. - undefined

MMHS
Preeti ChandekarCLM Specialist