Summary
Overview
Work History
Education
Skills
Certifications Projects
Workshops Seminars
Achievement & Extracurricular Activities
Timeline
Generic

PREETI MENDHEKAR

Key Account Manager - Back Office & On Field
Pune

Summary

Dynamic and results-driven professional with over 12 years of experience in Biotechnology, Life Science, and Healthcare industries. Skilled in Google Digital Marketing and possess a proven track record in sales and technical leadership, driving revenue growth, and expanding business opportunities. Adept at strategic planning and value-based selling, I have significantly contributed to profit increase and business expansion. Expertise includes team management, strategic account management across government, private, and defense sectors, customer relationship building, and sales cycle optimization. Excel in identifying and developing key accounts, distributors, and channel partners, as well as conducting thorough market research and prospecting. As a collaborative leader, I am known for my excellent communication and leadership skills, along with a strong focus on relationship-building and negotiation. With a keen eye for detail and a proactive approach, I consistently exceed goals and deliver tangible results. My ability to work effectively in team environments and my dedication to enhancing brand awareness and customer satisfaction make me a valuable asset to any organization.

Overview

12
12
years of professional experience
18
18
years of post-secondary education

Work History

Key Account Manager

Ion Exchange (India) Ltd.
07.2023 - Current

Type of Customer : - Research Institutes, Private and Government Colleges, Pharmaceuticals, RND Labs, Various types of industries.

  • Good knowledge on water and its related systems
  • Creating Brand awareness, use and market exploration for product application to identify potential regions or industries where product can gain traction.
  • Implement lead generation tactics such as inbound marketing, outbound marketing, cold outreach, emails and networking.
  • Developed streamlined sales process from initial contact to closing deal.
  • Identify potential distributors who have access to your target market.
  • Establish clear agreements outlining responsibilities, pricing, and terms.
  • GEM Tender participation.
  • Strengthened client relationships through regular communication and effective problem-solving.
  • Mentored junior members of team in key account management best practices, fostering culture of continuous learning and professional growth within organization.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.

Key Account Manager (Pharma & Institutes)

Dr. Schumacher India Pvt. Ltd.
07.2018 - 01.2023

Type of Customer:- Research Institutes, Private and Government Hospitals, Defence hospitals and academic, Diagnostics centres, Pharmaceuticals and Food industries.

  • Worked on Back office & On field.
  • Good knowledge of Infection Prevention disinfectants according to CDC guidelines and European Norm Standards for Disinfectants
  • Product demonstration and presentation in hospitals, institutes, food industries (Critical, Semi critical, Non critical area OT, ICU wards, CSSD, production area, clean area)
  • Creating awareness among healthcare workers and doctors about product application, usage and close order
  • Preparing protocols for product use and Market exploration for product application
  • Training and mentoring dealers and co-sales team on products and its wide applications
  • Coordination with Marketing team for Leaflet designing and Tender participation of Institutes, Defence hospitals, government hospitals.
  • Cultivated extensive network of industry contacts that facilitated access to valuable resources and insights into emerging trends relevant to key account management activities.
  • Expanded key account base by identifying and cultivating new business opportunities.
  • Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
  • Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.

Sales Team Leader – Back Office

Kinsey Healthcare LLP
04.2017 - 07.2018

Type of Customer:- Research Institutes, Private and Government Hospitals, Defence hospitals and academic, Diagnostics centres, Pharmaceuticals and Food industries

  • Also worked as Business Development Executive - On field
  • Good knowledge of Research websites and how to apply same for technical queries for sales conversion
  • Good knowledge of sales strategies and execution
  • Managing and mentoring sales and CRM team, Customer facing for closing
  • Conducting training of new joined in product training, sales, negotiation and closing order
  • Arranging Training sessions, CME for surgeons, follow up for Live surgeries
  • Lead generation and Joint call with technical team for product demonstration.
  • Boosted sales performance by implementing effective team training and coaching strategies.

Business Development Officer

Bioresource Biotech Pvt. Ltd.
03.2012 - 11.2016

Type of Customer :- Research Institutes, Pharmaceutical Industries, Seed industries, Medical Colleges, Pvt. R and D labs, Hospitals, Defence hospitals and academic, Private and Government academics, IVF labs, Diagnostics centres, Veterinary Science, Food Industries

  • Worked in back office and on field.
  • Proficiency in Molecular Biology, Protein, Cell Biology, Microbiology, Biotechnology, and Infection Control Disinfectants.
  • Ability to conduct Customer Profiling, Business, and Market Research.
  • Expertise in strategically placing products in target accounts.
  • Skilled in Sales Training, Product Demonstrations, Technical Training, Product Suggestions, and Technical Query Addressing.
  • In-depth knowledge of Life Sciences Instruments including PCR, RT-PCR, Electrophoresis, Next Generation Sequencers, Western Blotting, Microarrays, Bioanalyzers, Tissue Lysers, Incubators, Centrifuges, Microscopes, and Flow Cytometry.
  • Familiarity with Genomic and Proteomic Isolation and Separation Kits, Labware, Disposables.
  • Proficient in researching websites for sales purposes.
  • Experience in Tender Participation for Institutes, Defense Hospitals, and Government Hospitals.
  • Skilled in Cold Calling, Bulk Emailing for Promotional Activities.
  • Proficient in Cross-Selling, Up-Selling, and Price Comparisons.
  • Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
  • Streamlined internal processes through continuous evaluation of workflow efficiency, leading to improved organizational agility in responding to market trends.
  • Negotiated contracts with vendors and clients, ensuring favorable terms for company''s success.

Education

MBA - Sales & Marketing

NMIMS
Distance Learning
04.2001 -

Master of Science - Microbiology

Abeda Inamdar Senior College
Pune, India
03.2006 - 03.2009

Bachelor of Science - Microbiology

Abeda Inamdar Senior College
Pune
03.2003 - 03.2006

High School Diploma -

Abeda Inamdar Senior College
Pune, India
03.2001 - 03.2003

GED -

B.T. Shahani Navin Hind High School
Pune
01.1991 - 03.2001

Skills

Client Relationship Management

undefined

Certifications Projects

  • Google Digital Marketing Certificate – The Fundamentals of Digital Marketing
  • RASA Life Science Informatics, Pune

Key Learnings: Biological Database (Bioinformatics); Chemoinformatic Software and Databases; Docking Studies (Protein Ligand and Protein-Protein); Molecular Modelling and Dynamics

  • ATG Biosystems, Pune

Key Learnings: Applied Molecular Biology – Testing, Equipment Handling, Nucleic Acid Isolation and PCR and DNA Electrophoresis, Competitive Study, Applied Bioinformatics, Assessment

  • Abeda Inamdar Senior College, Pune

Key Learnings: Medicinal Chemistry (Synthesis and Crystallization on Drugs)Master's Project: Effect of Novel Antimycobacterial Agents on Mycobacterium smegmatis under Iron Controlled Conditions

Workshops Seminars

  • Chemoinformatic” organised by RASA Life Science Informatics, Pune
  • Biomedical Communication” organised by ICMR, New Delhi
  • Integrated Water and Waste Water Management for Sustainable Urban Development Modern Trend” organised by Institute of Engineers, Pune
  • Water Management” organised by Rotary club of Pune Central, Pune
  • Biotech Prospects” organised by MITCON Ins. of Mgmt., Pune.

Achievement & Extracurricular Activities

  • Worth Seventeen Lakhs of order in a week at Bioresource Biotech Pvt. Ltd.
  • Cracked first corporate deal at Kinsey.
  • Increase sales of Defence Hospitals and adding research institutes accounts like NIV, NIV-MCC, IISER. for Dr. Schumacher India Pvt. Ltd.

Recipient of:

  • 1st Prize in Science Exhibition at Abeda Inamdar Senior College, Pune;
  • 1st Prize in Intercollegiate Science Competition at Bhartiya Jain Sangathna High School, Pune;
  • 1st Prize in Intercollegiate Poster Competition at Centre for Environmental Education (CEE), Pune;
  • 3rd Prize in Dance Competition at Abeda Inamdar Senior College, Pune

Timeline

Key Account Manager

Ion Exchange (India) Ltd.
07.2023 - Current

Key Account Manager (Pharma & Institutes)

Dr. Schumacher India Pvt. Ltd.
07.2018 - 01.2023

Sales Team Leader – Back Office

Kinsey Healthcare LLP
04.2017 - 07.2018

Business Development Officer

Bioresource Biotech Pvt. Ltd.
03.2012 - 11.2016

Master of Science - Microbiology

Abeda Inamdar Senior College
03.2006 - 03.2009

Bachelor of Science - Microbiology

Abeda Inamdar Senior College
03.2003 - 03.2006

MBA - Sales & Marketing

NMIMS
04.2001 -

High School Diploma -

Abeda Inamdar Senior College
03.2001 - 03.2003

GED -

B.T. Shahani Navin Hind High School
01.1991 - 03.2001
PREETI MENDHEKARKey Account Manager - Back Office & On Field