Preeti Sharma
Sr. Software Test Engineer
Pune
Summary
ISTQB-Certified Senior Software Test Engineer with 4.5+ years of expertise in System Integration Testing (SIT) and User Acceptance Testing (UAT) for Telco and Banking sectors.
Led SIT for two mission-critical mobile activation apps at Vodafone Idea (VIL) under Agile methodology as part of IBM’s Mobile Factory team, ensuring on-time delivery and seamless user experience.
Directed end-to-end testing of Fenergo (web-based client onboarding) and trade banking workflows for Credit Suisse as a Senior Analyst at eClerx, aligning processes with compliance standards.
Proficient in designing test plans, scenarios, and defect reports; skilled in Jira for defect tracking, prioritization, and resolution.
Adept at collaborating in Agile ceremonies (sprint planning, retrospectives, stand-ups) and coordinating cross-functional teams to resolve bottlenecks.
Strong background in analyzing technical specifications, conducting root-cause analysis, and executing production/beta testing to validate software performance pre and post deployment.
Consistently recognized for delivering high-quality outcomes through meticulous attention to detail and adherence to QA best practices.
Work History
Senior Software Test Engineer
IBM India
Pune, India
05.2023 - Current
- Currently working with IBM on contract basis in Mobile factory team on payroll of Outworks Solutions Pvt Ltd from 2nd Jan, 2025. Previously, I was working on payroll of ICS.
- This team is responsible for development and maintenance of Mobile Apps like Smart connect for prepaid activation, recharges & SimEx, and NeoLite App for doorstep activations for prepaid and postpaid etc
- I am responsible for SIT and presenting demo to client users to initiate UAT as well as provide KT to other beta testers to make them understand the app changes during every release
- Maintained clear documentation of test cases, results analysis reports enabling easy reference during troubleshooting or enhancement phases.
- Championed best practices in testing, promoting knowledge sharing and continuous learning within the QA team.
- Collaborated with development teams to diagnose issues, leading to faster resolution and improved overall performance.
- Supported agile development methodologies by participating in daily stand-ups, sprint planning sessions, and code reviews for better process alignment.
- Minimized production issues with detailed pre-release validation of software functionality against business requirements.
Senior Analyst
eClerx Services Ltd
Pune, India
10.2021 - 08.2022
- Working with eClerx Services in Shared Services vertical of UAT team for client Credit Suisse and responsible for testing of new client onboarding and amendments & maintenance of legal entities.
- Performing the UAT as per business requirements for different life cycle management scenarios
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
Associate Software Test Engineer
IBM India
Pune, India
07.2019 - 09.2021
- This team is responsible for development and maintenance of Mobile Apps like Smart connect for prepaid activation, recharges & SimEx, and NeoLite App for doorstep activations for prepaid and postpaid etc
- I am responsible for SIT and presenting demo to client users to initiate UAT as well as provide KT to other beta testers to make them understand the app changes during every release
- Conducted rigorous regression testing to ensure the stability of software updates and modifications.
- Participated in regular scrum meetings to maintain transparency and open communication within the project team.
Education
Master of Computer Applications(MCA) -
01.2011 - 12.2011
GPA: 73.36%
Bachelor of Commerce -
01.2004 - 12.2004
Senior School Certificate Examination (Class 12) -
04.2000 - 03.2001
Secondary School Examination (Class 10) -
04.1998 - 04.1999
Skills
Postman
undefinedCertification
ISTQB Certification, 02/01/25
Timeline
Senior Software Test Engineer - IBM India
05.2023 - Current
Senior Analyst - eClerx Services Ltd
10.2021 - 08.2022
Associate Software Test Engineer - IBM India
07.2019 - 09.2021
Punjab Technical University (PTU) - Master of Computer Applications(MCA),
01.2011 - 12.2011
Delhi University - Bachelor of Commerce,
01.2004 - 12.2004
CBSE - Senior School Certificate Examination (Class 12),
04.2000 - 03.2001
CBSE - Secondary School Examination (Class 10),
04.1998 - 04.1999
Similar Profiles
SPANDANA GUDISESPANDANA GUDISE
Business Analyst at IBM IndiaBusiness Analyst at IBM India
MANJUNATH JMANJUNATH J
Process Specialist at IBM IndiaProcess Specialist at IBM India
Saraswathi ParlaSaraswathi Parla
Test Manager at IBM IndiaTest Manager at IBM India