Priya P N
Software Engineer
Thane
Summary
5+ years of experience in IT industry and 3+ years in Microsoft Dynamics AX as functional consultant with hands on experience on Supply chain management and Retail operations.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Senior Functional Consultant
Capgemini
09.2021 - Current
- Hands on experience on Retail and SCM operations - Sales and Marketing, PIM, Inventory management, Retail etc.,
- Provided ongoing support to clients post-implementation, addressing concerns promptly and effectively.
- Collaborated with cross-functional teams to develop comprehensive testing plans, resulting in high-quality system configurations.
- Worked with internal team and users on Requirements gathering, Documented functional specifications, performed functional testing etc., to implement functional demands.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Developed and implemented reports and presentation for key stakeholders and senior management.
ERP Functional Consultant
Mphasis Limited
10.2018 - 12.2019
- Resolved complex issues through prompt identification of root causes and implementation of corrective actions.
- Assisted clients in adapting to new ERP systems by conducting hands-on training sessions and workshops.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
Software Engineer
Mphasis Limited
03.2017 - 09.2018
- Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
- Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
- Validated functional requirements with comprehensive test plans, resulting in improved application performance and stability.
Education
BE - Information Science
Godutai Engineering College For Womens
Gulbarga, India 09.2012 - 08.2016
Skills
Microsoft Dynamics knowledge
Timeline
Senior Functional Consultant
Capgemini
09.2021 - Current
ERP Functional Consultant
Mphasis Limited
10.2018 - 12.2019
Software Engineer
Mphasis Limited
03.2017 - 09.2018
BE - Information Science
Godutai Engineering College For Womens
09.2012 - 08.2016
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