Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead
Accenture
12.2023 - Current
Developed product documentation to communicate upcoming features and products to internal teams.
Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Implemented Agile methodologies for more efficient project management and team collaboration.
Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Managed product demonstrations and testimonials for performance evaluation.
Directed and supervised team of 4 engaged in product management and testing.
Senior Product Consultant
Capgemini India Pvt Ltd
10.2022 - 10.2023
Facilitated communication between business stakeholders and technical teams, bridging the gap between business needs and system capabilities
Enhanced product usability by conducting thorough market research and collaborating with cross-functional teams.
Conducted user acceptance testing (UAT) to validate that content management systems met specified requirements and were user-friendly
Provided end-user training and documentation to ensure that content contributors and editors could effectively use content management tools and systems
Collaborated with UX/UI designers to optimize user experience across web-based platforms.
Provided subject matter expertise to cross-functional teams during development and launch of new products or enhancement projects.
Implemented agile project management methodologies, increasing overall team productivity and reducing project completion times.
Product Consultant
Infogain India Pvt Ltd
02.2022 - 09.2023
Established long term customer relationships by using effective communication and active listening skills.
Helped identify product gaps and opportunities to improve product position in market.
Developed comprehensive product roadmaps, aligning team efforts towards strategic goals and objectives.
Established performance metrics for individual deliverables within each project phase, driving accountability among team members for meeting deadlines and achieving desired outcomes.
Managed risk during development process, identifying potential issues early on and proposing mitigation strategies accordingly.
Collaborated with cross-functional teams to develop cutting-edge products that met market demands and exceeded customer expectations.
Assistant Manager
Wipro Digital
08.2021 - 02.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Supported timely project delivery by proactively identifying risks and developing mitigation plans.
Enhanced team collaboration through regular meetings, clear communication, and shared goal setting.
Content Head
Seniority Pvt Ltd
06.2018 - 04.2019
Led and mentored a high-performing content team, setting the strategic direction and overseeing the creation and publication of engaging, high-quality content across various platforms
Developed and executed content strategies that aligned with the organization's goals, ensuring brand consistency and optimizing content for search engine performance
Collaborated with cross-functional teams, including marketing, design, and SEO, to coordinate content initiatives that enhanced brand visibility, user engagement, and lead generation
Managed content calendars, ensuring content was delivered on time, and analyzed key performance metrics to refine content strategies and drive results
Oversaw content distribution and promotion strategies, including social media, email marketing, and partnerships, to maximize content reach and impact.
Senior Executive
Giftease Technologies Pvt Ltd
05.2014 - 08.2016
Conducted in-depth research on industry trends, competitors, and audience preferences to inform content development and keep content relevant and fresh
Collaborated with the marketing team to support content-driven campaigns and initiatives, resulting in increased website traffic, conversions, and brand recognition
Implemented content management systems and workflows to streamline content creation, publishing, and distribution processes
Managed content calendars, ensuring content was delivered on time, and analyzed key performance metrics to refine content strategies and drive results
Collaborated with cross-functional teams, including marketing, design, and IT, to coordinate content initiatives that enhanced brand visibility, user engagement, and lead generation.
Executive
Brainbees Solutions Pvt Ltd
06.2013 - 04.2014
Authored and edited high-quality content for various platforms, maintaining a focus on audience engagement, brand messaging, and SEO optimization
Conducted in-depth research on industry trends, competitors, and audience preferences to inform content development and keep content relevant and fresh
Collaborated with the marketing team to support content-driven campaigns and initiatives, resulting in increased website traffic, conversions, and brand recognition
Implemented content management systems and workflows to streamline content creation, publishing, and distribution processes
Assisted in training and mentoring junior content team members to improve writing skills and adherence to content guidelines.
Education
MBA - Human Resource
Institute of Management & Career Development
Pune
07.2008
Bachelor of Science - Fashion Technology
School Of Fashion Technology
Pune
03.2006
Skills
Project Planning
Product Strategy
Product Lifecycle Management
Agile Software Development
Product Backlog Management
Timeline Management
Stakeholder Relations
Jira, Atlassian, Rally
Documentation Management
Certification
Adobe Certified Professional - Adobe Experience Manager Business Practitioner, 04/01/22 - 04/01/24