Priyanka Shinde

Role Description as Case Processor:

• Serious Adverse Event (SAE) and Non-Serious Adverse Event Report Processing
• MDR coding and Narrative writing
• Perform the tasks of maintaining the safety database and perform coding of disease as well as adverse event according to the project-specific coding conventions
• Assuring medically cohesive narrative with completeness & accuracy
• Ensure that given timelines are met according to project and regulatory timelines
• Ensure medical and scientific input in study protocols and reports
• Request follow-up information for the completion of case reports, making use of specific products/Event related questionnaires when necessary
• Handled high volumes of incoming work requests professionally while maintaining excellent organization.
• Collaborated with team members for enhanced process efficiency and productivity.
• Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
• Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
• Identified and resolved process issues to drive optimal workflow and business growth.

• Worked at PharmEasy
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Educated patients about possible drug interactions and gave special administration instructions.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.