Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PRIYANKA RIVINDRA KADU

Account executive
Pune

Summary

Proven Operations Manager with a track record of enhancing operational efficiency and customer satisfaction at Rakshak Squad India Pvt Ltd. Expert in problem-solving and performance monitoring, significantly streamlining processes for improved profitability. Skilled in operations management and fostering team collaboration, consistently achieving and surpassing business goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager

Rakshak Squad India Pvt Ltd.
10.2022 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.

Admin Assistant

Singh Intelligence Security Pvt Ltd.
01.2020 - 09.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Account Executive

Anwesha Management Consultant
01.2018 - 12.2019
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Account Executive - Payables and Receivables

Super India Roadways Trans Pvt Ltd
02.2014 - 03.2018
  • Maintained records by imaging invoices, debits, and credits.
  • Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
  • Streamlined payables and receivables processes by implementing efficient systems and software tools.
  • Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.

Account Executive Assistant

Mindarika Chakan Pune
01.2010 - 03.2013
  • Streamlined account management processes by implementing efficient organizational systems.
  • Enhanced client satisfaction through timely communication and personalized service.
  • Provided support during trade shows or events by organizing logistics and managing booth operations.
  • Supported Account Executives in achieving sales targets by providing administrative assistance and coordination.

Education

Bachelor of Commerce

SK Patil College
Malvan, India
02.2012

High School

MG Bagwe High School
Malvan
06.2008

SSC

Bagwe High School
Malvan
06.2006

Skills

Operations Management

Problem-Solving

Customer Service

Performance monitoring

Certification

MS OFFICE AND INTERNATE APPLICATION

Timeline

Operations Manager

Rakshak Squad India Pvt Ltd.
10.2022 - Current

Admin Assistant

Singh Intelligence Security Pvt Ltd.
01.2020 - 09.2022

Account Executive

Anwesha Management Consultant
01.2018 - 12.2019

Account Executive - Payables and Receivables

Super India Roadways Trans Pvt Ltd
02.2014 - 03.2018

Account Executive Assistant

Mindarika Chakan Pune
01.2010 - 03.2013

Bachelor of Commerce

SK Patil College

High School

MG Bagwe High School

SSC

Bagwe High School
PRIYANKA RIVINDRA KADUAccount executive