Priyanshu Jha

-Client Relationship Cultivation: Fostered strong, ongoing relationships with clients, becoming their trusted advisor for travel needs and proactively addressing any issues or requirements.
-Account Growth Management: Strategically managed key accounts to drive growth, successfully increasing business from certain accounts by over 150%.
-Account Activation & Recovery: Revitalized underperforming or inactive accounts by identifying and addressing roadblocks, resulting in significant positive jumps in usage and engagement.
-Upselling & Revenue Expansion: Recognized opportunities for upselling additional services, successfully expanding revenue within established accounts.
-Customer Satisfaction Improvement: Developed strategies to improve overall customer satisfaction, regularly gathering and acting on client feedback to refine TravelPlus offerings.
-Cross-Functional Collaboration: Collaborated closely with sales, support, and operations teams to deliver seamless client experiences and resolve any service issues promptly.