Puravi Mhatre
Learning & Development Manager
Pune
Summary
Results-driven Learning & Development Manager with over a decade of experience implementing scalable training solutions, optimizing LMS platforms, and enhancing learning outcomes. Proven track record in aligning learning strategies with business goals, fostering cross-functional collaboration, and delivering measurable performance improvements. Demonstrated success in Agile project delivery, stakeholder engagement, and compliance training. Skilled at leading high-performing teams and cultivating a culture of continuous improvement. Key highlights include increasing LMS adoption by 35% through strategic rollout and user engagement, reducing compliance risks by 30% via streamlined ethics training programs, and improving training delivery speed by 15% through agile-driven process enhancements.
Overview
10
10
years of professional experience
4033
4033
years of post-secondary education
Work History
Learning Services Lead
British Petroleum
12.2021 - Current
- Delivered Agile-based L&D projects, reducing delivery timelines by 15% while maintaining 100% sprint success.
- Spearheaded global LMS enhancements, improving catalogue quality by 15% and reducing system downtime.
- Drove a 25% increase in learner engagement by aligning training content with business needs and learner feedback.
- Built and led a team of 10+ L&D professionals; achieved 95% retention and a 20% boost in team engagement.
- Partnered with global teams (Pune, Kuala Lumpur, BUD) to standardize learning processes and enhance user experience.
- Led global compliance training, reducing risk exposure by 30% through timely interventions and strategic planning.
Knowledge Manager & Trainer
Capgemini India
10.2019 - 12.2021
- Designed and delivered behavior and process training for global service teams, increasing customer satisfaction by 18%.
- Implemented ServiceNow training simulations, cutting post-launch support queries by 40%.
- Built a centralized knowledge base, reducing query resolution time by 25% and improving stakeholder access.
Sr. Associate – LMS Administrator
SBI Life Insurance Co. Ltd
03.2017 - 10.2019
- Managed LMS migration for 100,000 users with 100% data integrity and zero service disruption.
- Launched a user adoption campaign that boosted LMS usage by 35% within 3 months.
- Developed MIS dashboards for leadership, improving training ROI insights and resource planning.
HR Executive
Vodafone India Ltd
11.2016 - 03.2017
- Facilitated diversity training programs, resulting in a 20% improvement in employee inclusivity perception.
- Conducted analysis on pay gap and maternity benefits; influenced company-wide policy revision.
Employee Training Coordinator
Jet Airways India Ltd
06.2015 - 11.2016
- Coordinated over 50 training events, leading to a 10% YoY increase in employee retention.
- Streamlined training report generation processes, reducing data errors by 15%.
Education
Post Graduate Diploma - HR
Welingkar Institute of Management
10-2017
B.Sc. - Information Technology
University of Mumbai
08-2015
Skills
- Tools & Platforms: ServiceNow, LMS (eg, Cornerstone), Microsoft 365, AI-based Learning Tools
- Methodologies: Agile, Scrum, Lean Six Sigma (Green Belt)
- Capabilities: Instructional Design, Content Management, UX for Learning, Learning Analytics
- Reporting & Analysis: MIS Dashboards, Gap Analysis, Compliance Metrics
CORE COMPETENCIES
- LMS Administration & Optimization
- Agile Project & Stakeholder Management
- Instructional Design & Content Strategy
- Team Leadership & Coaching
- Risk & Compliance Training Programs
- Learning Analytics & Performance Metrics
- Cross-functional Collaboration
- Change & Knowledge Management
Timeline
Learning Services Lead
British Petroleum
12.2021 - Current
Knowledge Manager & Trainer
Capgemini India
10.2019 - 12.2021
Sr. Associate – LMS Administrator
SBI Life Insurance Co. Ltd
03.2017 - 10.2019
HR Executive
Vodafone India Ltd
11.2016 - 03.2017
Employee Training Coordinator
Jet Airways India Ltd
06.2015 - 11.2016
Post Graduate Diploma - HR
Welingkar Institute of Management
B.Sc. - Information Technology
University of Mumbai
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