Summary
Overview
Work History
Education
Skills
Certification
Declaration
Timeline
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Purva Wagh

Banker
Mumbai

Summary

Dynamic professional with a proven track record at ICICI Bank, excelling in compliance controls and customer support. Recognized for building strong relationships. A quick learner with exceptional organizational skills and managing data entry.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Assistant Manager

ICICI Bank Private Limited
03.2024 - Current
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Monitored branch operations to ensure compliance with all bank regulations and laws.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Maintained compliance with all applicable regulations and policies.
  • Assisted clients in identifying their needs and provided suitable solutions to meet their requirements.
  • Utilized CRM software to track all client information, including contact details, sales history, and preferences.
  • Exceeded sales goals by promoting products and services to maximize client financial needs.

Sales Officer

ICICI Bank Private Limited
03.2022 - 03.2024
  • Developed in-depth knowledge of product range and sales techniques to maximize revenue.
  • Maintained customer relationships by responding promptly to inquiries and requests.
  • Assessed customer feedback regularly in order to improve service quality standards.
  • Established strong relationships with existing customers while developing new ones.
  • Entered data and monitored customer database to track sales activity.

Education

Bachelors (Accounting And Finance)

University of Mumbai
Mumbai
04.2001 -

HSC

Kankavli College
Kankavli
05-2017

SSC

Pragat Vidyamandir Ramgad High School
Kankavli
03-2015

Skills

  • Compliance control
  • Customer Support
  • Relationship Building
  • Quick Learner
  • Organization Skills
  • Accounting Skills

Certification

MSCIT Certification

Declaration

I hereby declare that above furnished particulars are true best to my knowledge and belief.

Timeline

Assistant Manager

ICICI Bank Private Limited
03.2024 - Current

Sales Officer

ICICI Bank Private Limited
03.2022 - 03.2024

Bachelors (Accounting And Finance)

University of Mumbai
04.2001 -

HSC

Kankavli College

SSC

Pragat Vidyamandir Ramgad High School
Purva WaghBanker