Purvi Rathod
Project Manager/Scrum Master
Mumbai
Summary
Experienced Project Manager & Certified Scrum Master with over 13 years in the IT industry, including 8 years in project and program management. Proven track record of delivering complex, multi-stakeholder projects across fintech, edtech, and enterprise software domains. Skilled in Agile methodologies, risk management, stakeholder communication, and leading cross-functional teams. Adept at using tools like Jira and Azure DevOps, with certifications in Scrum and PRINCE2. Demonstrated ability to drive business outcomes through strategic planning, collaboration, and continuous process improvement.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Scrum Master/Project Manager
LearningMate Solutions
Mumbai
08.2024 - 05.2025
- Studied and analyzed project requirements to identify potential risks, ensuring early risk mitigation strategies and smooth project execution.
- Planned resource allocation and identified project-specific training needs to ensure team readiness and effective project execution.
- Communicated project requirements to internal teams, ensuring clear understanding of deliverables, timelines, and client expectations.
- Identified and prioritized project objectives in alignment with client goals, ensuring efficient resource allocation and timely delivery.
- Created detailed project plans and schedules, outlining milestones, deadlines, and resource allocation to ensure successful project delivery.
- Maintained a risk register, identifying project risks, defining mitigation strategies, and outlining contingency plans to minimize potential impacts.
- Created and maintained a risk traceability matrix, ensuring comprehensive tracking of identified risks, mitigation actions, and their impact on project deliverables.
- Ensured completion of all key project process documents, aligning them with project requirements to facilitate smooth execution and compliance.
- Managed client relationships, ensuring client satisfaction by providing regular progress updates and delivering high-quality products on time.
- Reviewed outsourcing contracts to ensure alignment with project objectives and agreed-upon deliverables, ensuring compliance and quality.
- Performed project closure activities, including finalizing documentation, conducting post-project reviews, and ensuring deliverables were completed and handed over.
- Ensured team velocity was maintained, tracking progress, removing roadblocks, and fostering continuous improvement to maintain optimal performance.
- Facilitated Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring team alignment with Agile principles.
- Prioritized user stories and epics with the client, ensuring alignment with business objectives and the project’s strategic goals.
- Provided timely updates to the client team on project progress, risks, and any potential issues, ensuring transparency and proactive management.
- Managed project backlogs and iteration planning, ensuring all tickets were well-maintained, prioritized, and promptly addressed to maintain project momentum.
Project Manager
Credilio Financial technologies Private limited
06.2023 - 08.2024
- Collaborate closely with senior management to align and prioritize project objectives with strategic company initiatives, ensuring that efforts contribute to overall business growth.
- As a seasoned servant leader, I excel in delivering large-scale projects, adeptly planning releases, and meticulously tracking estimates and timelines.
- Worked with all Leading banks to integrate their credit cards on our platforms.
- Understanding technical documents from different banks for integration and outlining a plan with technical team and product owners.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provide mentorship to development team members in Agile best practices, fostering a self-organizing environment within the Scrum team.
- Monitored project progress, identified risks and took corrective action as needed.
- Organizing and maintaining project management documents as per ISO standards.
Scrum Master
NEC Software Solutions
Mumbai
07.2021 - 06.2023
- Managing multiple scrum teams with each team varying size between 10 to 15.
- Managed stakeholders in India and United Kingdom by hosting daily standups and other sprint ceremonies and coordinating weekly status reports.
- Shielding the team from external interferences and removing identified impediments to enable the team to progress, escalating to management and stakeholders in case the impediments cannot be resolved and are likely to impact sprint progress.
- Collaborate with developers and product management team to assess project outcomes and prioritize future app features.
- Facilitating cross functional team retrospective to build good working relationship between on shore and offshore agile teams.
- Facilitating scrum ceremonies such as daily stand up, backlog grooming, sprint planning along with product owners and developers.
- Collate dependencies from the team and raise them on scrum of scrums meetings.
- Being a part of release cycle discussions and discussing priority issues by customers in scrum of scrum.
- Velocity and capacity tracking for teams and generating reports for management team.
Program Manager
Drovation Software Solutions Limited
Mumbai
10.2018 - 10.2020
- Responsible for new proposals, schedules, budgets and resource planning.
- Led the Product Road Mapping and Risk Assessment for new projects or feature implementation.
- Monitored projects scope and costs and regularly reporting project progress to executive forums with escalation of risks in the projects.
- Accelerated program road map to take the entire drone education course online post COVID in 15 days which included content planning, collaboration with cross functional team and end to end testing.
- Utilized Agile Scrum practices to help the team collaborate with members of the product team, business team and engineering team to develop and maintain Product Backlogs.
- Coached team members on Agile practices and facilitated daily planning meetings. Practiced task boards and projected daily burn down charts.
- Redefined effective way of Story Boarding using various illustrated method and initiating brainstorming sessions with stakeholders to define new products and features.
- Expertise in facilitating Sprint Planning, Backlog Grooming and Retrospect Meetings.
- Implemented strategic objectives and monitored KPIs for all projects.
Lead Quality Analyst/Business Analyst
Joister Infomedia Pvt. Ltd.
Mumbai
01.2017 - 09.2018
- Managed and upgraded application to automate sales funnel, accounting and marketing process, resulting in elimination of manual issues and easy transitioning of the customers.
- Heading Software Quality Assurance team and mentoring them with systematic testing approach and documentation.
- Major contributor to the planning of all information technology initiatives for the client, budgeting, implementing business cases and workflow prioritization.
- Liaising with internal leadership stakeholders to initiate new features in the product and handling the entire end to end of planning and delivery of the feature.
- Vendor Management and Analysis of a third-party software to be implemented among the staff of over 800. For which I was the single point of contact to gather Business Cases of each department and implementing in the new software which was to be adapted by the entire team. Hence ensuring training as well as knowledge transfer for adaption and implementation of new software across various departments.
Test Automation Engineer
Interactive Intelligence Acquired by Genesis
11.2015 - 12.2016
- Designing, building and maintaining automated tests for a cloud based customer engagement solution.
- Develop integration tests using Java, TestNG, and Selenium that run in automated deployment pipelines of Microservices and UI's.
- Maintenance of the Jenkins cron jobs executing the Automated Test Cases scheduled on daily basis and performing root cause analysis of the failed jobs ensuring defect-free product deployment in Production.
Senior Quality Analyst
Customer 360 Acquired by ININ
01.2015 - 11.2015
- Writing Test cases and test plan for new products and features.
- Developing Test Plans and Test-Case based on UI, specifications and QC related product flow documents.
- Selenium testing for UI features.
- Achievements: Preparing documentation and presentations to be presented to investors which helped us with the acquisition process from Customer360 to Interactive Intelligence.
Quality Analyst
Hungama Digital Services
09.2011 - 12.2014
- Conducted Functionality, Compatibility, UI, Regression Testing.
- Developing Test Plans and Test-Case based on UI, specifications and QC related product flow documents.
- Co-ordinate with Project Leads, Developers and Tech team for deployment of various WEB/WAP site.
- Testing WAP site using different mobile devices, Modify headers.
- Defect logging and tracking using Bugzilla and JIRA.
Education
SSC -
St Mary's High School Mumbai
Mumbai 05.2001 - 05.2002
Bachelor in Engineering (Information Technology) -
K J Somaiya Institute of Engineering And IT
Mumbai 05.2005 - 05.2009
Skills
Sprint planning
Scrum framework expertise
Project management
Stakeholder management
Agile best practices
Accomplishments
Preparing documentation and presentations to be presented to investors which helped us with the acquisition process from Customer360 to Interactive Intelligence.
Certification
Prince 2 Foundation and Practioner
Timeline
Scrum Master/Project Manager
LearningMate Solutions
08.2024 - 05.2025
Project Manager
Credilio Financial technologies Private limited
06.2023 - 08.2024
Scrum Master
NEC Software Solutions
07.2021 - 06.2023
Prince 2 Foundation and Practioner
03-2019
Program Manager
Drovation Software Solutions Limited
10.2018 - 10.2020
Lead Quality Analyst/Business Analyst
Joister Infomedia Pvt. Ltd.
01.2017 - 09.2018
Test Automation Engineer
Interactive Intelligence Acquired by Genesis
11.2015 - 12.2016
Senior Quality Analyst
Customer 360 Acquired by ININ
01.2015 - 11.2015
Quality Analyst
Hungama Digital Services
09.2011 - 12.2014
Bachelor in Engineering (Information Technology) -
K J Somaiya Institute of Engineering And IT
05.2005 - 05.2009
SSC -
St Mary's High School Mumbai
05.2001 - 05.2002
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