Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Raghavendra Ravula

Chennai

Summary

Professional with 9.3 years of robust background in Program/Project Management and Business Analysis.Delivered key contributions during business critical situations and having swift capacity to learn and apply new skills.Effective at prioritizing tasks and meeting deadlines.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Analyst

Accenture
12.2022 - Current
  • Performed system monitoring such as error queues,batch jobs and executed the required actions or SOPs.
  • Took advanced responsibility as a senior member in the team and worked on more complex tasks with respect to system configuration,testing and administration.
  • Handled and delivered Service Requests/Change Requests/New builds on/before timelines.
  • Mentored team-mates, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.

Program Manager

Tata Advanced Systems Limited
11.2021 - 12.2022
  • Annual Operating Plans | Revenue Forecast |Stakeholder management | Cross-functional team collaboration
  • Actively involved in leading planning meetings, reviews and scheduling training sessions.
  • Facilitates Scrum and agile practices such as sprint planning, daily stand-ups, sprint reviews.
  • Managing and reporting the status of scope, schedule and resourcing
  • Actively supported towards the key milestone achievement comprising of product, engineering, quality, supply chain, sales, and analytics KPIs to aid commercial excellence planning
  • Determining and managing tasks, issues, risks and Action items
  • Proactively defined and implemented communication mechanisms that meet the needs of individual team members and Project stakeholders at all levels

Senior Executive-Program

Tata Trusts
05.2018 - 11.2021
  • Led a team of 10 analysts towards the project objectives and responsibilities
  • Actively involved in strategy formulation for multiple portfolio like eCommerce for Rural India, Agri-tech projects and Crafts Portfolio of Tata Trusts.
  • Performed tasks like Requirements gathering, Scope of Work, Estimation of Budgetary requirements, Grant Approvals and prepared timely progress reports
  • Developed regular documentation, prepared presentations, design monitoring and indicators of project towards achieving the targets with quality, support for conducting action research studies, impact assessment, and process documentation
  • Coordination with partners like Tel-Aviv University Israel, SERP-AP, Kalgudi and other external partners for multiple programs under Rural Upliftment (RUP),Arts and Crafts portfolio, both farm and non-farm sector.
  • Worked with team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project.

Software Engineer

Tech Mahindra
12.2013 - 05.2016
  • Performed tasks like Requirements Gathering-Understanding customer requirements, schema and use-case scenarios.
  • Led a team of 4 associates towards the project objectives and responsibilities.
  • Worked with Agile coaches and other Scrum masters to grow within the role.
  • Facilitated internal communication and effective collaboration, also been the point of contact for external communications
  • Actively coordinated as team member in Sprints, meetings and daily stand-ups
  • Services Deployment and mapping using Contivo mapping tool and deploying services using Quality center application in order to generate executable files to be accessed by the end user.
  • Reviewing test cases by discussing with the testing team and development team to ensure smooth work flow.
  • Preparing work estimates and scheduled tasks for the whole team and also actively involved in work allocation against shift scheduling with minimal supervision from top management

Education

MBA - Operations And Systems

Sri Sathya Sai Institute of Higher Learning
Bengaluru, India
04-2018

B.Tech - Electrical And Electronics Engineering

JNTU Anantapur
Tirupati, India
04-2013

Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Tableau(Basics)
  • Budgeting and forecasting
  • SAP Basics
  • Client management
  • Stakeholder communication
  • Project management
  • Team collaboration and leadership
  • Root-cause analysis
  • Issue identification
  • Workflow Analysis

Accomplishments

  • Best team performance award for the quarter Q1 FY2223.
  • Six Sigma Yellow Belt Certification in 2017.

Certification

  • Epic Care Ambulatory,
  • Resolute Professional Billing
  • RPB Claims and Administration

Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Tamil
Beginner (A1)
Telugu
Advanced (C1)
Kannada
Intermediate (B1)

Timeline

Senior Analyst

Accenture
12.2022 - Current

Program Manager

Tata Advanced Systems Limited
11.2021 - 12.2022

Senior Executive-Program

Tata Trusts
05.2018 - 11.2021

Software Engineer

Tech Mahindra
12.2013 - 05.2016

MBA - Operations And Systems

Sri Sathya Sai Institute of Higher Learning

B.Tech - Electrical And Electronics Engineering

JNTU Anantapur

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