Raheel Bepari
Deployment Engineer
Pune
Summary
My objective is to utilize my skills and abilities in the reputed industry that offers security and professional growth while being resourceful, innovative and flexible. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Deployment Engg
Braves Technologies
4 2021 - Current
- Was in charge of deployment of multiple software programs and web applications like ( Clever CAD, CleverWorks, BusTime, Clever Reports, DCC )
- Work with security teams to integrate security practices into the deployment pipeline, such as vulnerability scanning, compliance checks, and access controls
- Maintained files and records, resolved various IT-related and networking issues, and managed and updated software and hardware
- Since last three year managing 120+ transit agencies deployments.
- Manage smoke testing following deployments and escalate needed information to respective teams and doing follow up accordingly, which arise with both code and test scripts
- Set up and configure development, testing, staging, and production environments
- Manage environment-specific configurations to ensure consistency and accuracy
- Database Deployments stage/activation are performed on time as per Project needs
- Created and updated technical Knowledge Base articles.
- Have done, Apache upgrades and SMTP configurations and have learned iframe configuration.
- I am able to pivot my priorities and come up with new idea based on changes in project requirement and responding to alerts raised by Technical support team and getting it fixed in timely manner.
- I'm able to measure effectiveness in initiating changes, adapting to necessary changes from old methods when they are no longer practical, identifying new methods and generating improvements in performance.
- Have raised Escalations with needed information to respective teams.
- Focused on critical business needs, Daily work reports with correct data are provided.
Wintel Admin
Mphasis
05.2018 - 04.2021
- Build & Configure new windows servers as per requirement, Windows 2003, 2008, 2008 R2, 2012, 2016.
- Installation, configure & manage DNS servers. Configure & Mange DHCP servers.
- Manage & trouble shoot file server cluster : performing cluster resources health check, connectivity checks, LUN connectivity & DFS root name space accessibility etc.
- Installation, configuration& trouble shooting SQL cluster.
- Installed, configure & trouble shoot Windows Network Load Balancing.
- Manage, install & Trouble shoot Windows server certificate internal CA certificate & public SAN certificates.
- Attend the CAB call for RFC. Raise respective changes.
- Working with HPETS team to resolve HW issues.
- Mange & trouble shoot VMware virtual machines: trouble shoot network issue, move machine from one host to other, reset the local Administrator password of VM as per need etc.
Splz Associate Infra Engg
Mphasis
04.2016 - 05.2018
- Strong ability to communicate clearly and appropriately with executive and management level business partners, non-technical end users, technical subject matter experts and vendors.
- Working closely with problem owners, SMEs and other stakeholders to identify problem scope and escalate IT service outages to specialize engineering. Creating statistical reports and performing analysis on a weekly basis for areas of responsibility
- Performing end-to-end incident management. Responsible for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment. Working with customers, internal IT and infrastructure teams, third party data providers etc. throughout the service restoration process.
- Providing regular incident and change notifications (planned & unplanned) to impacted lines of business and senior managers with appropriate data including business impact, application affected and relevant details regarding incident resolution.
- Creating and updating Remedy tickets for change and incident management to document monitoring and recovery steps. Capturing incident follow-ups and completing formal post implementation reviews.
Education
Bachelor of Science - B.E (Electronics & Telecommunication)
Sinhgad Institute of Technology, Lonavala
Lonavala 08.2012 - 05.2015
Skills
Power BI Dashboards
VMware
Citrix
ITIL
JAVA
MySQL
Incident Management
JIRA
Confluence
RCA
Change Management
Active Directory
HTML5
CSS3
Windows OS 2003, 2008, 2012, 2016, 2019
Manual Deployments
Power BI Dashboards
Certificates Rewards
- Mphasis AWS Cloud Practitioner Essentials
- Core & Advanced JAVA
- Monthly Summit Award (Best Employee)
- Currently pursuing Dockers and Containers certification.
Additional Information
Functional Skills
- Problem Solving & Analytical Skills.
- Task & Time Mgmt.
- Interpersonal skills.
- Team Player.
Timeline
Wintel Admin
Mphasis
05.2018 - 04.2021
Splz Associate Infra Engg
Mphasis
04.2016 - 05.2018
Bachelor of Science - B.E (Electronics & Telecommunication)
Sinhgad Institute of Technology, Lonavala
08.2012 - 05.2015
Deployment Engg
Braves Technologies
4 2021 - Current