RAHUL KOLAWAT
Pune
Summary
Passionate and talented talent acquisition professional with 14+ years of experience in staffing, recruitment, and vendor relations. Expertise in end-to-end hiring capabilities, specializing in niche and volume hiring. Highly skilled in managing the entire recruitment process and leading teams to meet hiring demands. Proven track record in stakeholder and vendor management, ensuring seamless collaboration and successful partnerships.
Overview
16
16
years of professional experience
Work History
Manager- HR
STARTEK
06.2012 - 07.2024
- Company Overview: Tech-enabled business process outsourcing management Solutions company spread across 13 countries
- Proven Expertise in Large-Scale Talent Sourcing: Successfully manages end-to-end talent acquisition for leading enterprises, including India’s top e-commerce company
- Team Leadership: Leads and mentors a high-performing sourcing team, driving efficiency and collaboration in meeting diverse hiring demands
- Volume Hiring Specialist: Expert in scaling recruitment for bulk and niche roles, ensuring quality hires within tight timelines
- Stakeholder Management: Strong experience in collaborating with senior leadership and hiring managers to align sourcing strategies with business goals
- Market Research & Insights: Proficient in analyzing hiring trends and talent availability to develop competitive strategies
- Vendor Relationship Management: Managed 12 hiring vendors to keep healthy pipeline of quality talent
- Multi-Site Demand Management: Managed 6 locations (Mumbai, Bangalore, Bhopal, Lucknow, Gurugram, and Noida)
- Results-Oriented: Demonstrates consistent success in meeting ambitious hiring targets while maintaining candidate quality and satisfaction
- Responsible for fulfillment of open positions for all the Newly awarded accounts & existing business
- To create and publish the dashboard on the fulfillment progress, Pending Joiners, and Interviews dashboard
- Develop and implement recruitment strategies, including sourcing, screening, and hiring processes
- Set recruitment targets, monitor progress, and adjust strategies as needed to meet hiring needs
- Maintain tight control over the turn-around times (TATs) within the recruitment process
- Collaborate with hiring managers and other stakeholders to understand staffing requirements and priorities
- Experience in campus hiring, hiring via internal resources, IJPs etc
- Good in Candidate management & cost minimization and resource fulfillment
- Managing the recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new / existing departments
- Executing the entire gamut of task in recruitment encompassing sourcing, screening, selection, and appointment, etc
- Carrying out induction / orientation program for the new recruits
- Updating all new staff details HRMS (Human Resource Management System)
- Developing & maintaining MIS reports and other operation reports which involves processing daily attendance, updating leave records, permission slips, etc
- Ensuring adherence to the statutory compliances with respect to factories- eg: Minimum Wages Act
- Actively engaged in Employee engagement activities
- Engage with senior management to address escalations
- Highly motivated team player with excellent communication, analytical and technical skills with good team management skills
- Tech-enabled business process outsourcing management Solutions company spread across 13 countries
- Devised hiring and recruitment policies for 20000+ employee company.
Team Leader Collections
Aegis LTD
05.2008 - 11.2012
- Making Outbound calls to existing customer for payment reminders & Soft collections
- Resolving Billing Issues of customer & Resolving escalation calls on floor
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assisted in recruitment to build team of top performers.
Education
PGPBM - ITES
Institute of Customer Experience Management
Coimbatore01.2011
BA - Art Stream
Rajasthan University
Jaipur01.2009
XII Class -
NIOS
Delhi01.2003
X Class -
New Hire Secondary School
Alwar01.2000
Skills
- Recruitment/Talent Acquisition
- Client Relationship/Management
- Vendor Management
- Team Management
- Leadership Hiring
- Social–Media Recruiting
- Documentation and Reporting
Accomplishments
- Awarded as best performer for the year 2009-2010 (Aegis BPO)
- COPC certified
Computerefficiency
Windows 98/2000/XP, MS Office-2003 / 07 / 10 (Proficient in Advance excel, pivot, H & V lookup, Index Match, logical formulas, Charts, Graphs, Excel, Outlook, Lotus and Power Point etc.)
Timeline
Manager- HR
STARTEK
06.2012 - 07.2024
Team Leader Collections
Aegis LTD
05.2008 - 11.2012
PGPBM - ITES
Institute of Customer Experience Management
BA - Art Stream
Rajasthan University
XII Class -
NIOS
X Class -
New Hire Secondary School
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