Rahul Makwana

· Leading a high-performing branch with a GL size of ₹550 Cr, ensuring consistent growth in CASA, advances, and trade business.

· Spearheading trade, Forex operations with a focus on import, export, and bank guarantee transactions.

· Driving profitability through NRI business, capital account transactions, and SME Forex opportunities.

· Implementing process excellence initiatives to strengthen branch compliance, audit scores, and customer experience.

· Successfully building long-term customer relationships through personalized banking and business engagement programs.

· Mentoring and developing branch staff for enhanced performance and future leadership roles.

· Aligning branch-level strategies with the bank’s overall objectives in digital adoption, retail asset growth, and CASA mobilization.

· Led branch operations by implementing strategic initiatives, resulting in improved customer satisfaction and retention rates.

• Driving RFR and trading Forex business across the Nagpur Circle with multi-channel revenue generation.
• Managing retail remittances, multicurrency card sales, and trade-based banking for corporate clients.
• Building strategic alliances, and ensuring compliance with all regulatory guidelines.

• Managed branches with total business of over ₹850 Cr and team strength of 30+ employees.
• Successfully acquired major government and institutional relationships.
• Delivered consistent growth in CASA and trade business while maintaining high audit compliance.

• Proactively assess Customer needs and propose solutions to deliver what matters to Customers.
• Proactively identify operational risks/control deficiencies in daily operations.

• Ensure Audit & Compliance with banking rules, Regulations & Procedures
• Pivotal role in Launch of Shahdol Branch

• Major contribution towards the set-up of Patan & Palanpur Branch in Gujarat
• Effectively trained new joiners for shortly opened and upcoming branches (Gondal, Deesa, Bavla, Unjha & Palanpur in Gujarat)
• Experience of handling smaller to large base branch upto 140 Crores

• Handling front office transactions, clearing & sales development
• Trained newly joined resources deputed for upcoming branches

• Established brand awareness among Educational Institutes, Corporate & Publications.
• Bagged best centurion Award during tenure.

• Promoted the products through Veterinarian's, Co-operative Societies and distribution network.
• Established the distribution channel and developed bulk business with Co-operative Milk Societies.

• Established the Courier brand in Aurangabad & Nashik area.
• Grabbed Successful deals of corporate - Skoda Auto, L & T, South Asia Tyre, Videocon Group