RAHUL NAIR A
Project Manager
Thane,MH
Summary
Senior-level professional with 18+ years of experience delivering large-scale telecom and software projects on time and within budget. Skilled at building strong relationships with decision-makers, managing critical problem areas, and fulfilling customer commitments. Demonstrated ability to lead cross-functional teams, streamline processes, and optimize service delivery for enhanced results.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager - Helix
Amdocs (I) Pvt. Ltd (Acquisition of Helix department from TEOCO Software Pvt Ltd)
7 2023 - Current
- Simultaneously administer end-to-end delivery projects worth $10m of Telecom based service assurance software suite HELIX for multiple international telecom service providers
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Defined project goals and scope, translating business needs into technical specifications, and developed detailed Work Breakdown Structures (WBS) to ensure accountability for project milestones
- Acting as scrum master for Philippines project
- Facilitated Helix team in restructuring project delivery methodology from waterfall model to Agile scrum post Helix merger with Amdocs
- Budgeting and Resource allocation, monthly forecasting for ongoing and POC projects
- Guiding multicultural internal team comprising of members from 7 different nationalities.
- Supporting presales in APAC region through internal and external stakeholder’s collaboration in gathering requirements for new RFP’s preparation
- Ensuring compliance with customer IT security policies.
- Established effective communication among team members for enhanced collaboration and successful project completion
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets
- Verified quality of deliverables and conformance to specifications before submitting to clients
Project Manager - Helix
TEOCO Software Pvt. Ltd
04.2022 - 06.2023
- Oversaw end-to-end project delivery of service assurance software suite HELIX to multinational clients worth $5m
- Provided detailed project status updates to stakeholders and executive management
- Managed communication channels with cross functional teams, facilitating excellent collaboration and information flow
- Supporting Presales RFP preparation for new projects
- Identified plans and resources required to meet project goals and objectives
- Monitored project performance to identify areas of improvement and make adjustments
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- In charge of CR management with customer
- Ensuring compliance with customer IT security policies.
Project Manager - Microwave Network Rollout Project
Ceragon Networks India Pvt. Ltd
06.2020 - 04.2022
- Managed state-level deployment of Ceragon Microwave Transmission Network across Kerala for MNC clients Bharti Airtel and Vodafone-Idea, overseeing project valued at $1M
- Optimized resource allocation and expenditures, securing average link margin of 40%, driving cost efficiency while maintaining project quality and timelines
- Led effective stakeholder management, building, and maintaining strong relationships with customers to ensure consistent alignment and secure monthly project volumes
- Proactively identified and resolved project risks, implementing mitigation strategies to ensure seamless project execution and minimize disruptions
- Enforced Health, Safety, Security, and Environment (HSSE) policies during operations on mobile towers and high-rise buildings, ensuring both in-house and vendor teams maintained valid Work at Height (W@H) certifications
- Ensured timely customer Final Acceptance Certificate (FAC) sign-offs and swift invoicing processes, consistently achieving shortest turnaround times to maintain cash flow and client satisfaction.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Monitored project performance to identify areas of improvement and make adjustments
- Identified plans and resources required to meet project goals and objectives
- Planned, designed, and scheduled phases for large projects
Program Manager - Fiber Deployment Project
ECI Telecom (On Contract)
07.2019 - 06.2020
- Led rollout of ECI NPT (1050, 1050I, 1200I) Mux and Apollo 9603 DWDM systems across Tamil Nadu as part of Airtel’s extensive fiber deployment program
- Managed end-to-end delivery of multiple fiber deployment projects across Tamil Nadu, ensuring strict adherence to timelines, budgets, and quality standards
- Served as primary interface between Airtel's Corporate Office, Tamil Nadu Circle Office, and various stakeholders, providing consistent project oversight, updates, and issue resolution to ensure on-time completion
- Coordinated cross-functional efforts with internal teams, OSP (Outside Plant) vendors, and infrastructure providers, ensuring seamless project deployment and cross-team collaboration
- Enhanced project delivery by optimizing planning for materials, team movements, and infrastructure readiness, reducing delays and improving operational efficiency
- Achieved cost optimization by minimizing vendor visits and optimizing material procurement and availability, ensuring that infrastructure and fiber installation were completed on schedule
- Documented scope creep activities and proactively negotiated with customers to mitigate potential risks, ensuring mutually beneficial outcomes and preserving project scope
- Maintained comprehensive project database, tracking daily progress and facilitating accurate reporting to senior management and stakeholders
- Managed vendor and resource relationships, ensuring high standards of execution and accountability across all sub-projects (TNG, FTTB, PAYTO, etc.)
- Formatted Bill of Quantities (BOQs) based on detailed fiber deployment plans, initiating Material Orders (MOs) for dispatch and facilitating timely material supply to sub-projects
- Oversaw stakeholder management for timely Outside Plant (OSP) readiness, ensuring smooth integration of equipment and completion of fiber ring RFS (Ready for Service) procedures
- Liaised with infrastructure providers to ensure timely RFAI (Ready for Acceptance and Installation) for equipment installation and commissioning, aligning efforts with project timelines
- Prepared monthly status presentations for senior management, highlighting key project milestones, risks, and mitigation strategies
- Conducted periodic warehouse material reconciliation, ensuring accurate inventory management and resource allocation
- Led resource and vendor management, ensuring all resources were effectively utilized and vendor performance met project standards and deadlines.
Deployment Manager - 4G RAN and Microwave Network
Samsung (I) Electronics Pvt. Ltd
02.2015 - 05.2019
- Led deployment of Reliance JIO's LTE ENB Network across 2300, 1800, and 850 MHz bands in Kerala, ensuring that all projects were completed on time and within budget
- Managed state-level Microwave Transmission Network deployment, coordinating all phases from planning through execution to FAC (Final Acceptance Certificate), ensuring alignment with client expectations and timelines
- Administered subprojects such as LTE DU to RDU migration and 4G sector addition projects, ensuring smooth integration with overall network operations
- Oversaw hiring and training of qualified RAN (Radio Access Network) project engineers and riggers, ensuring team was fully prepared for demanding project timelines and technical requirements
- Implemented O&M (Operations and Maintenance) protocols for Samsung LTE ENB and NEC Microwave networks until HOTO (Hand Over to Operations) completion, ensuring seamless service continuity and network stability
- Developed and maintained strong vendor relationships, negotiating contracts and managing vendor performance to optimize project outcomes and ensure timely delivery
- Created and presented monthly reports on project status, risks, and milestones to stakeholders, promoting transparency and clear communication throughout project lifecycle
- Served as primary liaison between Samsung HQ and Reliance JIO’s Kerala Circle Office, facilitating effective project oversight, decision-making, and stakeholder communication
- Coordinated cross-functional teams, including RF (Radio Frequency), Transmission, and Quality departments, to align efforts and resolve issues promptly, ensuring timely project execution
- Conducted risk assessments and implemented mitigation strategies throughout project lifecycle, addressing scope creep, technical challenges, and other potential roadblocks proactively
- Ensured compliance with HSE (Health, Safety, and Environment) and toolkit guidelines by conducting regular audits and fostering culture of safety across all teams
- Provided training for new hires and vendor teams on project management processes, technical standards, and quality assurance practices, fostering culture of continuous learning and improvement.
Cluster In-Charge Cum BSS Expert
Nokia Solutions and Networks
01.2013 - 02.2015
- Led project rollout and managed services for Vodafone's Microwave, 3G, and 2G networks in Trichy Cluster, achieved outstanding 99.99% network availability
- Oversaw new site rollouts, ensuring timely and high-quality execution through effective leadership of team of 10 engineers and technicians
- Drafted daily and monthly reports on service-affecting alarms and conducted BSC/BTS preventive maintenance, ensuring consistent network performance and uptime
- Analyzed O&M tracker data to assign fault rectification tasks to engineers, proactively addressing issues and improving overall service reliability
- Managed deployment of Microwave transmission equipment (Nokia Flexi Hopper, Ceragon, Huawei RTN910/950), conducting site QA tests for new 2G/3G NODE B and Huawei Microwave hops to ensure quality standards were met
- Maintained strong vendor relationships while optimizing in-house resources for more efficient project execution and timely deliveries
- Ensured timely closure of network trouble tickets within SLA, supporting Vodafone Fibre Operations with backhaul troubleshooting and resolution of network issues
- Operated and maintained Nokia Siemens Flexi 3G NODE B and Flexi 2G BTS, conducting routine site audits and preventive maintenance to minimize service disruptions
- Coordinated with engineers across districts, ensuring timely completion of maintenance activities and promoting OHS (Occupational Health and Safety) and WAH (Work at Height) awareness across cluster.
Deputy Manager - Service Operations
UNINOR (Subsidiary of Telenor)
08.2009 - 08.2012
- Led GSM 2G network rollout activities across Kerala Circle, ensuring timely execution 1330 Base stations deployment adhering to high-quality standards through seamless coordination with stakeholders
- Improved team efficiency by streamlining processes and implementing innovative management strategies
Successfully managed budgets and allocated resources to maximize productivity and profitability - Documented daily project status in Ramboll Project Management Tool, maintaining accurate progress tracking and transparency for all project phases
- Managed relationships with GSM vendors, infrastructure providers, and cross-functional teams, fostering collaboration to ensure smooth operations and effective problem resolution
- Planned and executed network rollout initiatives, supporting sales team in priority areas to meet business objectives and network coverage targets
- Monitored project phases closely, assessing business implications and ensuring alignment with deadlines and budgetary constraints
- Defined project goals and scope, translating business needs into technical specifications, and developed Work Breakdown Structures (WBS) to ensure accountability and clarity in task execution
- Served as primary interface between Corporate Office, GSM vendors, and Kerala Circle Office, providing regular project oversight and status updates to all stakeholders
- Formatted BOQs (Bill of Quantities) and prepared budget approvals for network activities, ensuring proper financial control and resource allocation
- Verified vendor BOMs (Bill of Materials) and ensured compliance with quality standards during material delivery to avoid delays and cost overruns
- Invited quotations from multiple vendors for project activities, maintaining cost efficiency while ensuring high-quality deliverables
- Assessed technical site requirements, raising Service Requests (SRs) and Service Orders (SOs) to meet tower infrastructure needs and ensure timely project completion
- Conducted quarterly warehouse reconciliations and routine inventory audits, identifying discrepancies, and ensuring proper inventory management
- Verified PAC (Provisional Acceptance Certificate) and FAC (Final Acceptance Certificate) from vendors, conducting site acceptance tests to ensure quality compliance before sign-off
- Managed infrastructure providers to deliver sites meeting specific requirements such as GSM/Microwave pole AGL (Above Ground Level), power supply, and other critical specifications
- Prepared monthly expense forecasts based on site-specific factors and collaborated with Finance, Legal, and Sourcing departments to ensure alignment on budget and cost management
- Implemented cost-saving initiatives, such as Free Cooling Units (FCU) and Fuel Catalysts (FC), which successfully reduced energy OPEX and improved operational efficiency.
Team Lead (BSS) for Aircel BSS Network Project
Huawei Telecommunications(I) Pvt Ltd
08.2008 - 08.2009
- Administered GSM RAN network rollout of 110 2G GSM sites in Ernakulam district, ensuring on-time completion while meeting all quality and operational standards
- Deftly Managed customer relationships for circle invoice processing and successfully obtained PAC (Provisional Acceptance Certificate) and FAC (Final Acceptance Certificate) for 500+ new site rollouts across Kerala circle.
- Oversaw installation, commissioning, and maintenance of BTS (Base Transceiver Station) and BSC (Base Station Controller) equipment, ensuring smooth integration into network
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Conducted routine site quality audits to ensure strict adherence to operational standards, identifying and resolving potential issues before performance gets affected.
- Troubleshot RAN and Microwave network issues, implementing effective solutions that minimized downtime and improved overall service reliability
- Collaborated with Planning Department for site handovers, orientation checks, and GPS validation for new site locations, ensuring readiness for deployment
- Trained and mentored new hires and cross-functional teams on BTS equipment handling, troubleshooting, and network management to meet key performance indicators (KPIs)
- Coordinated with infrastructure providers for RFI (Request for Information) clearance and worked with installation vendors to ensure timely project delivery.
- Established clear performance metrics for team which helped in tracking progress towards set targets effectively
- Coached team members in techniques necessary to complete job tasks
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards
- Generated reports detailing findings and recommendations
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Served as role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times
BSS Engineer
Ericsson (I) Pvt Ltd
07.2007 - 08.2008
- Oversaw maintenance and project activities for Airtel's GSM network in Alleppey district, Kerala, managing 140 BTS sites, 100 Microwave links (Minilink, Traffic Node), 20 RF repeaters, 3 in-building distributed antenna sites, and 10 RADWIN P2P equipment
- Handled operations and maintenance of infrastructure-related equipment, including telecom towers, site DGs (Diesel Generators), site batteries, and power plants, ensuring uninterrupted network operations
- Facilitated RF team to ensure smooth call handovers, successfully minimizing call drops and optimizing network performance
- Supported new site rollout activities in Alleppey district, ensuring timely execution and quality compliance in network expansion
- Established NMS (Network Management System) connectivity for multi-technology microwave transmission links, ensuring seamless integration and monitoring capabilities
- Participated in microwave hop upgrades to enhance network capacity, implementing traffic nodes and adding high-capacity SMU/MMU to existing links to improve transmission efficiency
- Collaborated with RF Planning Department to identify and plan new 2G site deployments, contributing to network expansion and coverage optimization
- Worked closely with Transmission and Network Design (TND) Department to plan new transmission links, proactively addressing rain-fading issues to ensure reliable service.
Project Coordinator
DETEC Engineering (I) Pvt. Ltd
08.2005 - 04.2007
- Led 2G network rollout and swap activities for NSN in Kerala Circle, ensuring seamless integration and operational readiness
- Liaised with customers for new site allocations, coordinating with internal and external stakeholders to ensure timely and quality-focused delivery
- Deployed Nokia microwave transmission equipment in Vodafone's network, enhancing transmission capacity and network reliability
- Implemented Nokia Ultrasite 2G BTS and Flexi BTS in Vodafone’s network, ensuring optimal network coverage and service quality
- Prepared daily project reports for clients, documenting project progress in NOLS (Nokia Online Project Management Tool) to ensure transparency and accurate reporting
- Ensured HSSE (Health, Safety, Security, and Environment) training was imparted to all engineering team members, promoting safety awareness and adherence to protocols during site visits.
Education
Bachelor of Engineering (Electronics & Telecommunication) -
Sree Subramanya College of Engineering & Technology, Anna University
Palani,Tamil Nadu,India 04.2001 - 04.2005
Skills
Project Management: Expertise in planning, executing, and delivering telecom and software projects for global clients
Vendor Management: Proficient in end-to-end vendor management from onboarding to final sign-off
Team Leadership: Experience in leading geographically and culturally diverse teams, fostering collaboration
Quality Assurance: Committed to maintaining high-quality standards and compliance throughout project lifecycles
O&M Expertise: Expertise in operational management of Samsung,4G Enb, NEC, NSN, Huawei, and Ericsson equipment’s, across various networks
Deployment Expertise: Samsung 4G Enb, Nokia Microwave,2G,3G BTS, Ericsson Microwave equipments,2G,3G BTS, Huawei Microwave equipments,2G BTS, BSC, Ceragon Microwave equipment’s, NEC microwave equipment’s, Radwin P2P Microwave equipment’s, ECI Telecom Mux
Risk Management
Client Relations
Budgeting and forecasting
Agile Methodology
Project estimation and bidding
Staff training and mentoring
Safety protocol
Change Control Processes
Project Closure
Project Scheduling
Accomplishments
- Top Performance: Achieved the highest customer acceptance rate for Ceragon Networks in South India.
- Rapid Implementation: Uninor-Successfully implemented 1000 BTS in 4 months, adhering to 50% TEC mapping as per government guidelines.
- Cost Optimization: Uninor-Reduced base station CAPEX/OPEX while improving network throughput through innovative strategies.
- Performance Recognition: Samsung-Positioned Kerala among the top-performing circles in India with 100% customer acceptance for deployed NEC Microwave Hops.
- RF Completion: Appreciated for 100% RF CLOT Scope completion for the Reliance 4G network in South Kerala.
Languages
English
Malayalam
Tamil
Timeline
Project Manager - Helix
TEOCO Software Pvt. Ltd
04.2022 - 06.2023
Project Manager - Microwave Network Rollout Project
Ceragon Networks India Pvt. Ltd
06.2020 - 04.2022
Program Manager - Fiber Deployment Project
ECI Telecom (On Contract)
07.2019 - 06.2020
Deployment Manager - 4G RAN and Microwave Network
Samsung (I) Electronics Pvt. Ltd
02.2015 - 05.2019
Cluster In-Charge Cum BSS Expert
Nokia Solutions and Networks
01.2013 - 02.2015
Deputy Manager - Service Operations
UNINOR (Subsidiary of Telenor)
08.2009 - 08.2012
Team Lead (BSS) for Aircel BSS Network Project
Huawei Telecommunications(I) Pvt Ltd
08.2008 - 08.2009
BSS Engineer
Ericsson (I) Pvt Ltd
07.2007 - 08.2008
Project Coordinator
DETEC Engineering (I) Pvt. Ltd
08.2005 - 04.2007
Bachelor of Engineering (Electronics & Telecommunication) -
Sree Subramanya College of Engineering & Technology, Anna University
04.2001 - 04.2005
Project Manager - Helix
Amdocs (I) Pvt. Ltd (Acquisition of Helix department from TEOCO Software Pvt Ltd)
7 2023 - Current
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