Rahul Shinde
Pune
Summary
Worked as "Associate Consultant" managing priorities to meet deadlines and productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level consultant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Associate Consultant
Atos IT India PVT LTD
08.2018 - Current
- Worked as PMO assistant.
- Maintaining global Attrition report and publish to senior management on weekly basis.
- Provided assistance for internal and external audits.
- Maintained daily project head count details and publish to senior management to understand attrition status.
- Provided support for pre-onboarding & onboarding process for new resources.
- Provided support for quarterly compliance trainings.
- Provided support for security SLA report on monthly basis.
- Keeping track of meeting minutes and distributing to staff to facilitate follow-up and permanent record.
- Helped team lead consultants optimize efficiency of current systems by conducting training sessions.
- Prepare power point presentation for deck and training related task.
Senior Associate
Atos Syntel Pvt.Ltd.
05.2010 - 07.2018
- Having Operational knowledge of TLM (transaction Lifecycle Management System)
- Worked as a "Senior Associate" having effective communication skills and understanding while on client calls with U.S. Clients.
- Capturing, analyzing, sorting of Exceptions reports and reporting to clients.
- Worked on operator Intervention & Missing balance types of issues related to TLM reconciliation accounts.
- Preparing Set-Spreadsheets to create on TLM & PLM.
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Provided support for internal and external audits.
Transaction Processing Officer
Mphasis An HP Company
03.2009 - 04.2010
- Provided Technical support for Hewlett Packard notebook's via chat/Email support.
- Provided First line end to end support to customer across Globe for all technical/Functionality issues and Assist with Co-workers with technical queries.
- Performed quality assurance checks and reported issues to management to discuss solutions.
Education
Bachelor of Commerce - Commerce
Maharashtra Education Board
Pune10-2008
Skills
- Presenting information
- Reporting capabilities
- Processes and procedures
- Project Management reporting assistance
- Team Leadership
- Requirements Gathering
- MS Office
- Forecasting and Reporting
Timeline
Associate Consultant
Atos IT India PVT LTD
08.2018 - Current
Senior Associate
Atos Syntel Pvt.Ltd.
05.2010 - 07.2018
Transaction Processing Officer
Mphasis An HP Company
03.2009 - 04.2010
Bachelor of Commerce - Commerce
Maharashtra Education Board
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