Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahul Shinde

Thane

Summary

Experienced technology evangelist with nearly 20 years of expertise in technical pre-sales, solution architecture, customer success, implementation, and business engagement. Recognized for strategic thinking and practical skills that deliver effective solutions and improve organizational performance. Proven ability to efficiently handle multiple tasks in dynamic, fast-paced settings to achieve outstanding results.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr. Solution Architect | Customer Success

HYCU Inc
04.2020 - Current
  • Architecting data protection solution for multi cloud data protection and on-prem DC including SaaS.
  • Installed, integrated and deployed HYCU solutions in client environments. Supervised deployments and provided troubleshooting and user support.
  • Part of Customer Success team who manages client portfolio, drive customer satisfaction and retention along with customer training and education on company product and service
  • Worked with customers or partners to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Conducted technical workshops and education sessions for customers and channel partners

Azure Cloud Solution Architect

Softline India
03.2019 - 04.2020
  • Provided solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements.
  • Partnered closely with technical stakeholders to implement security, operational, compliance and privacy-related controls as part of cloud blueprints.
  • Delivered technical presentations matching audience level of expertise to explain products and services to customers.
  • Driving the Azure service adoption within customer account

Senior Technology Solution Architect

Capgemini
06.2016 - 03.2019
  • Identified and remediated single points of failure for data protection
  • Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
  • Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.

AWS Cloud Architect

Orient Technologies Pvt Ltd
01.2016 - 06.2016
  • Guided and influenced existing customers on recommended upgrades and enhancements to integrated solutions.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Conducted research to evaluate systems design and process efficiency.

Data Protection Lead

Sunfire Technologies Pvt Ltd
01.2015 - 01.2016
  • Leading team for EMC Data Protection Suite
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Pre-Sales Consultant (EMC)

Galaxy Business Automation Pvt Ltd
05.2014 - 01.2015
  • Identified issues, analyzed information and provided solutions to problems related to data protection requirement.
  • Collaborated with team members to achieve target results.

Senior Solution Architect (India - SAARC)

Veeam Software
01.2013 - 05.2014
  • Customer interaction for technical product presentation, PoC and implementation of Veeam solutions
  • Develop and maintain competitive analysis helping to secure a premier place amongst our competitors
  • Extensive work with Tata Global Beverages, Jet Airways, Kotak Bank, Pakistan Telecom and many other Enterprise Clients
  • Won India’s first case study for Veeam from Tata Global Beverages for implementing Veeam B&R and Veeam ONE

Product Support Specialist (EMC Avamar)

EMC India
05.2011 - 12.2012
  • High engagement with customer for problem resolution
  • Team engagement and product mentoring

Data Protection Analyst

Symantec India Pvt Ltd
07.2007 - 04.2011
  • Technical support analyst for data protection solution (Backup Exec & Veritas NetBackup)

Technical Support Specialist

Wipro BPO
01.2006 - 06.2007
  • Technical Support Engineer (MS Office & MS Exchange)

Education

High School Diploma -

Computer Technology, Mumbai University
Mumbai

Skills

  • Data safeguarding practices
  • Cybersecurity resilience
  • Experience with Azure cloud services
  • Experienced with Google Cloud Platform services
  • Systems integration
  • Communication and team collaboration
  • SaaS

Certification

  • 1. Microsoft Certified: Azure Fundamentals

  • 2. ITIL Foundations

  • 3. Veritas Certified Professional

Timeline

Sr. Solution Architect | Customer Success

HYCU Inc
04.2020 - Current

Azure Cloud Solution Architect

Softline India
03.2019 - 04.2020

Senior Technology Solution Architect

Capgemini
06.2016 - 03.2019

AWS Cloud Architect

Orient Technologies Pvt Ltd
01.2016 - 06.2016

Data Protection Lead

Sunfire Technologies Pvt Ltd
01.2015 - 01.2016

Pre-Sales Consultant (EMC)

Galaxy Business Automation Pvt Ltd
05.2014 - 01.2015

Senior Solution Architect (India - SAARC)

Veeam Software
01.2013 - 05.2014

Product Support Specialist (EMC Avamar)

EMC India
05.2011 - 12.2012

Data Protection Analyst

Symantec India Pvt Ltd
07.2007 - 04.2011

Technical Support Specialist

Wipro BPO
01.2006 - 06.2007

High School Diploma -

Computer Technology, Mumbai University
Rahul Shinde