RAHUL THUSE
Manager (Sales & Services)
PLOT NO 6 ,SANT GHADGE NAGAR HINGNA ROAD NAGPUR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
MANAGER Sales & Services
SWANANDESHA Alloy Castings Pvt Ltd
01.2023 - Current
- Managing sales of casting products in the entire Vidarbha region.
- Market visit every 15 days for additional orders.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Store Manager
CP / ARROW / USPA
11.2021 - 10.2022
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained new employees on proper protocols and customer service standards.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Assistant Manager Sales Plg & Coordniation
RAYMOND LTD
04.2008 - 08.2020
- Customer order creation for warehouse activity like packing n dispatch.
- Managed time efficiently in order to complete all tasks within deadlines.
- Focused on customer demand for additional order and query related.
- Coordination with warehouse for timely order process to dispatch.
- Communicate the customer for any payment block.
- Order Creations for seasonable goods.
- Managed over 50 customer calls per day.
- Excellent communication skills, both verbal and written
Executive(Yarn &Fabric)
Damodar Threads Ltd
03.2007 - 03.2008
- Visit to customers for selling of fabrics and fancy yarns.
- Follow-up for payments as well as additional orders.
- Excellent communication skills, both verbal and written
- Ensuring delivery of fabrics as per specification.
- Delivered services to customer locations within specific timeframes
Shift Officer (Weaving)
CENTURY TEXTILES
03.2004 - 12.2006
- Delivered services to customer locations within specific timeframes
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Cultivated interpersonal skills by building positive relationships with others
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Worked well in a team setting, providing support and guidance
QA Engineer
LAVINO KAPOORS COTTON PVT LTD
03.2003 - 12.2006
- Supported quality team members during corrective action updates
- Performed quality inspections and drafted reports to detail non-conforming material issues
- Coordinated with quality control staff to complete inspections
- Contributed to root cause analysis to determine core reason for failures and errors
- Reported problems and concerns to management
- Facilitated process improvements to successfully decrease errors
Education
MBA - MARKETING MANAGEMENT (DISTANCE)
SURESH GHYANVIHAR UNIVERSITY
06.2017 - 06.2019
Bachelor of Engineering Technology - Textile And Apparel
AMRAVATI UNIVERSITY
05.1998 - 05.2002
Skills
Maximizing profitability
Relationship building and management
Customer Response
Customer Relations
Time Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Additional Information
18th Jan 1981
Interests
Swimming
Playing Volleyball
Timeline
MANAGER Sales & Services
SWANANDESHA Alloy Castings Pvt Ltd
01.2023 - Current
Store Manager
CP / ARROW / USPA
11.2021 - 10.2022
MBA - MARKETING MANAGEMENT (DISTANCE)
SURESH GHYANVIHAR UNIVERSITY
06.2017 - 06.2019
Assistant Manager Sales Plg & Coordniation
RAYMOND LTD
04.2008 - 08.2020
Executive(Yarn &Fabric)
Damodar Threads Ltd
03.2007 - 03.2008
Shift Officer (Weaving)
CENTURY TEXTILES
03.2004 - 12.2006
QA Engineer
LAVINO KAPOORS COTTON PVT LTD
03.2003 - 12.2006
Bachelor of Engineering Technology - Textile And Apparel
AMRAVATI UNIVERSITY
05.1998 - 05.2002
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