Rakesh Tomar

• Heading Digital Payment systems and Cross Border Payments
• Supporting management of very large program for digital transformation of bank and ensure successful delivery across Program life-cycle
• Strategic Planning to achieve company goals
• Customer centric design and implementations to increase product adaptation
• Self-motivated, with strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and fast-paced environment.
• High performance team building and engage them to retain for long
• Migration of all the Payments System to micro services & latest technology stacks
• Accomplishments: Successful Migration of UPI, NEFT, RTGS and NACH & eNACH
• Post migration TD is below .05%

Heading Mortgage and Payment solutions (NEFT, RTGS & Trade Payment)

• Drive proactive management of issues and risks – working closely with Product Owners and recognizing overall Program level risks and identifying mitigation action plans
• Drive and manage resourcing / capacity demand and supply working closely with Technology and Business stakeholders to ensure optimal model and drive productivity metrics
• Oversee dependency across product execution plans in close collaboration with leads across multi-functional teams
• Maintain momentum across teams to keep projects on track
• Proactively engaging with multiple teams, technology partners to ensure accurate and transparent management of financials, escalating to management if needed
• Quantitative and qualitative analysis of product and process performance for regular and responsive management reporting
• Drive management reporting to senior level executives, responding to requests in timely and efficient manner
• Accomplishments: Major Projects: Analytic Based Landing, Priority sector Landing, Non-Secure Landing , NEFT, RTGS, Trade Finance
• Received RED awards in customer excellence category during critical pandemic situation.
• Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction
• Collaborated with senior management to develop strategic initiatives and long term goals
• Identified opportunities to improve business process flows and productivity
• Established culture of continuous improvement, fostering innovation and driving sustainable growth across organization
• Demonstrated proficient leadership skills to motivate employees and build competent teams
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success
• Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction
• Established culture of continuous improvement, fostering innovation and driving sustainable growth across organization

• Led International Remittances and & Payment solutions, Retail Banking and Digital Banking and Blockchain Remittance
• Responsible for strategic planning, stakeholder management, financial management and carrying out end to end project management
• Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in timely fashion
• Ensure regular, active communication with adjacent programs and external stakeholders, including international regions
• Oversee coordination of program/ Project level milestones and adherence to Bank standards and governance mechanisms
• Ensured technical solutions designed for performance, reliability, scalability, maintainability, support ability, business continuity, and business agility while leveraging industry’s best practices
• Accomplishments: Major Projects: International Remittances (Money2India, NRI Speed Remittance, Money2Europe, STAR outward remittance), Finacle, SWIFT, Retail Internet Banking, Mobility, Digital Banking & other Payment solutions
• Remittance Excellence Award in 2018, 2016 & 2015
• Innovation award for launching Online Outward Remittances - 2016
• Valuable contribution to Product and Service Innovation Projects award in year 2011.