Summary
Overview
Work History
Education
Skills
Certification
Availability
Technical Skills
Accomplishments
Timeline
Generic

Rakesh Prakash Chaudhari

SENIOR IT ANALYST
Pune

Summary

Results-driven Senior IT Analyst with 8+ years of expertise in IT Operations, Monitoring, Splunk, and other observability tools, IT Monitoring, Splunk, and other monitoring tools**. Proficient in Splunk Cloud, Splunk Enterprise, LogicMonitor, SolarWinds, AWS, and system administration. Strong ability to optimize IT infrastructure, develop automation solutions, and enhance system security. Adept at collaborating across teams to ensure high availability and minimal downtime. Extensive experience in Splunk deployment, performance tuning, log correlation, security analytics, and platform management. Skilled in managing large-scale Splunk environments, implementing best practices for data ingestion, and ensuring seamless integration with various data sources.

Overview

8
8
years of professional experience
2017
2017
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

Senior IT Analyst

MoneyGram International
07.2021 - Current
  • Develop custom Splunk apps and add-ons, optimizing search processing and log analysis
  • Create advanced Splunk dashboards, alerts, and reports for business intelligence, security monitoring, and incident response
  • Manage Splunk indexing, retention policies, and search optimization to improve data accessibility
  • Implement Splunk clustering and distributed architecture for high availability and scalability
  • Automate log ingestion, parsing, and correlation using Splunk SPL, Python, and Regex to enhance monitoring efficiency
  • Ensure efficient data onboarding from multiple sources, including AWS, Linux, Windows, network devices, and security appliances
  • Conduct proactive performance tuning to enhance search speed and reduce system latency
  • Collaborate with teams to define Splunk use cases, correlation searches, and compliance reporting
  • Plan and execute Splunk version upgrades and patches, ensuring minimal downtime

Global Operations Center Engineer

Nuance Communications (Microsoft)
01.2020 - 06.2021
  • Monitored a large-scale IT infrastructure using SolarWinds and WhatsUp Gold
  • Provided incident management and problem resolution, reducing MTTR by 25%
  • Led weekly and monthly incident review meetings, providing critical data insights to leadership
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
  • Collaborated with other departments to facilitate successful project completion.

NOC Technician

Zebra Technologies (Formerly Reflexis Systems)
03.2019 - 01.2020
  • Monitored network health and IT infrastructure to minimize downtime
  • Coordinated with third-party vendors (TATA, Airtel, AT&T) to resolve network issues
  • Logged, categorized, and triaged alerts and incidents, ensuring proper tracking and resolution
  • Identified areas needing improvement within the NOC environment through ongoing audits of systems and processes.
  • Reduced downtime for clients by providing timely resolution of technical problems.

NOC Analyst

GTT Communications
11.2017 - 03.2019


  • Provide adequate and proactive monitoring of GTT's network and services using Nagios monitoring tools.
  • Utilized Nagios for real-time network monitoring, reducing critical failures by 20%
  • Conducted network maintenance, enhancements, and testing with field engineers
  • Collaborated with cross-functional teams to resolve complex network issues, ensuring minimal disruption to end users.

NOC Support Engineer

Wipro Limited (Acute Informatics)
01.2017 - 11.2017
  • Troubleshot LAN/WAN and network issues, ensuring continuous business operations
  • Managed monitoring tools HP Service Manager, HPOM, and HP NNM
  • Provided server health monitoring and performance optimization

Education

Bachelor of Engineering (B.E.) - Information Technology

Sir Visvesvaraya Institute of Technology
05-2016

Skills

  • Splunk Cloud
  • Splunk Enterprise
  • Splunk ITSI
  • LogicMonitor
  • SolarWinds
  • Nagios
  • HP NNMi
  • AWS Cloud
  • ServiceNow
  • JIRA
  • Linux
  • Windows Server

Certification

AWS Certified Cloud Practitioner

Availability

Open to relocation & remote work opportunities

Technical Skills

Splunk Cloud, Splunk Enterprise, Splunk ITSI, LogicMonitor, SolarWinds, Nagios, AWS Cloud, ServiceNow, JIRA, Linux, Windows Server, Network Monitoring, Problem Management, Splunk SPL, Python, Bash, Regex, AWS, Infrastructure Monitoring, Log Analysis, Data Indexing, Dashboarding, Splunk Enterprise Security (ES), SIEM, Security Event Correlation, Threat Hunting using Splunk, Compliance Reporting, Splunk Deployment & Scaling, Data Retention & Indexing Policies, Splunk System Health Monitoring, Optimizing Search Performance

Accomplishments

  • Configured Splunk DB Connect for database auditing and log ingestion, enhancing compliance and security.
  • Migrated Splunk data to CrowdStrike Falcon, enabling advanced threat detection and analytics.
  • Configured Splunk HTTP Event Collector (HEC) for seamless ingestion of AWS CloudWatch logs, improving real-time monitoring capabilities.
  • Developed custom Splunk alerts and correlation searches to enhance proactive threat detection and incident response.

Timeline

Senior IT Analyst

MoneyGram International
07.2021 - Current

Global Operations Center Engineer

Nuance Communications (Microsoft)
01.2020 - 06.2021

NOC Technician

Zebra Technologies (Formerly Reflexis Systems)
03.2019 - 01.2020

NOC Analyst

GTT Communications
11.2017 - 03.2019

NOC Support Engineer

Wipro Limited (Acute Informatics)
01.2017 - 11.2017

Bachelor of Engineering (B.E.) - Information Technology

Sir Visvesvaraya Institute of Technology
Rakesh Prakash ChaudhariSENIOR IT ANALYST