Rama
SOC Analyst | SOC Infrastructure Engineer | Incident Response & Threat Monitoring | 3 Years Experience
Mumbai
Summary
SOC Infrastructure Engineer with 3 years of experience in SOC operations, incident management, threat detection, and cloud security. Skilled in monitoring and analyzing security events using Splunk, SIEM, Azure Monitor, Log Analytics, Grafana, and Microsoft security tools. Experienced in incident triage, threat investigation, vulnerability management, root cause analysis, and security escalations, while ensuring SLA compliance and driving improvements in MTTD and MTTR.
Overview
1
1
Certification
4
4
years of professional experience
Work History
SOC Infra Engineer
NCR Atleos Mumbai
02.2025 - 08.2026
- Monitor security alerts and infrastructure health using Azure.
- Monitor and analyze security alerts using SIEM platforms, such as Splunk, Grafana, ServiceNow Dashboard, Control M, Azure Monitor, and Log Analytics.
- Utilized Microsoft Azure, Active Directory, and Azure AD to support secure access management and cloud infrastructure operations.
- Review logs and security events for threat detection and analysis.
- Automate routine tasks using PowerShell.
- Support access management through Active Directory and Azure AD.
- Conduct RCA, and maintain security documentation.
- Managed L2 security incidents and ITSM tickets (INC, CHG, RCA), ensuring adherence to SLA and operational KPIs.
- Contributed toward reducing Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) through proactive monitoring and rapid incident handling.
Cloud Infra Support Engineer
Centilytics
02.2023 - 06.2024
- Provided technical support for cloud infrastructure, troubleshooting issues to enhance system performance.
- Assisted clients in adopting cloud solutions, improving operational efficiency, and user experience.
- Developed comprehensive documentation for cloud deployment processes, ensuring consistency and accuracy across operations.
- Supported security monitoring activities through log review, event analysis, and access control management.
- Monitored cloud infrastructure and application environments to identify operational and security-related incidents.
- Trained new team members on cloud technologies and support protocols, fostering a knowledgeable workforce.
- Managed multiple projects concurrently, ensuring timely completion within budget constraints.
- Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
SDE Intern
GeeksforGeeks
10.2022 - 02.2023
- Worked closely with cross-functional teams, including development and operations.
- Participated in daily stand-ups and team meetings
- Documented processes, configurations, and troubleshooting steps
- Supported deployment of sample applications on cloud platforms
- Gained hands-on experience with cloud security basics and access management (IAM/Azure AD)
Education
Bachelor's Degree - B.Tech in CSE - 8.75 CGPA
Dr. B.C. Roy Engineering College Durgapur
Durgapur, India07-2022
Skills
Security Operations :
SOC Monitoring
Security Event Analysis
Alert Triage
Security Incident Escalation
Threat Detection
Security Operations Center (SOC)
Security Event Investigation
Post Incident Analysis
SIEM & Security Tools :
Splunk
SIEM Platforms
Microsoft Defender
Azure Monitor
Azure Log Analytics
Grafana
ServiceNow
Control-M
Vulnerability & Security Management:
Vulnerability Assessment
Security Monitoring
Risk Identification
Security Documentation
Security Event Correlation
Root Cause Analysis (RCA)
Security Audit Support
Cloud & Infrastructure:
Microsoft Azure
Azure Virtual Machines
Azure Networking
Storage Accounts
Azure Backup
Active Directory
Azure Active Directory
Automation & Scripting:
PowerShell
Incident Automation
Operational Workflow Improvement
ITSM & Governance:
Incident Management
Change Management
Problem Management
SLA Management
KPI Tracking
ServiceNow
Certification
Azure Administrator Associate (AZ-104 – In Progress)
Timeline
SOC Infra Engineer
NCR Atleos Mumbai
02.2025 - 08.2026
Cloud Infra Support Engineer
Centilytics
02.2023 - 06.2024
SDE Intern
GeeksforGeeks
10.2022 - 02.2023
Bachelor's Degree - B.Tech in CSE - 8.75 CGPA
Dr. B.C. Roy Engineering College Durgapur