Reena Dnyanesh Bathe

• Working on incidents.
• Strong experience in Major Incident Management. Handling P1/P2s following the defined process.
• Working on Bi-weekly PPTs and representing to business.
• Providing critical reports to business.
• Managing change management in SNOW for deployment.
• Raising in SNOW for emergence/normal/standard change.
• Providing L1 & L2 level application technical support.
• Responsible for Monitoring Modules development and support
• Worked closely with the Client to understand their requirements
• Providing critical data to security teams and preparing audit related reports.

Key Qualifications & Responsibilities :

• Operating System : Windows2000/xp, UNIX (Sun Solaris, HP-UX)
• Programming Languages : SQL,PL/SQL,C,C++
• Database : Oracle 9i/10g
• Scripting Languages : Shell scripting
• Tools : Toad, Putty, PL/SQL Developer, SNOW, Oracle 11g, Winscp, puTTy, Oracle 11g, HPSA, Jira

• Working on incidents.
• Managing change management in SNOW for deployment.
• Raising MCRs/SCRs/ECRs in SNOW for emergence/normal/standard change.
• Providing L1 & L2 level application technical support.
• Responsible for Monitoring Modules development and support
• Worked closely with the Client to understand their requirements
• Providing critical data to security teams and preparing audit related reports.

Key Qualifications & Responsibilities :

• Operating System : Windows2000/xp, UNIX (Sun Solaris, HP-UX)
• Programming Languages : SQL,PL/SQL,C,C++
• Database : Oracle 9i/10g
• Scripting Languages : Shell scripting
• Tools : Toad, Putty, PL/SQL Developer, SNOW, OIM, Oracle 11g, Winscp, puTTy, Oracle 11g, HPSA

• Providing L1 & L2 level application technical support.
• Responsible for Monitoring Modules development and support
• Worked closely with the Client to understand their requirements
• Writing PL/SQL Procedures and shell scripts for automation purposes.
• Working on ID Management related work orders.
• Handling ID Management related tickets.
• Providing critical data to security teams and preparing audit related reports
• Team management

Key Qualifications & Responsibilities:

• Operating System : Windows2000/xp, UNIX (Sun Solaris, HP-UX)
• Programming Languages : SQL,PL/SQL,C,C++
• Database : Oracle 9i/10g
• Scripting Languages : Shell scripting
• Tools : Toad, Putty, PL/SQL Developer, Remedy, OIM, Oracle 11g, Winscp, Toad 9.5, puTTy, Control -M tool, OIM tool