Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reeta Pujari

Customer Service Associate
Pune

Summary

A highly motivated and results-driven professional with extensive experience at Amazon, known for consistently meeting deadlines and exceeding performance expectations. Proven ability to manage complex tasks efficiently while maintaining a strong attention to detail. In addition to excelling in operational roles, I have also contributed as a part-time Trainer, effectively guiding and mentoring new employees. My experience extends to event management, where I successfully planned and executed high-impact events over the course of several years. Recognized for my strong work ethic, leadership abilities, and commitment to delivering exceptional results in fast-paced environments.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Customer Service Associate

Amazon
PUNE
05.2022 - Current
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.

Education

Diploma - Hotel Management And Catering Technology

RESIDENCY CLUB
Kolhapur
12.2010 - 06.2011

Skills

Customer support

Customer service

Team collaboration

Problem resolution

Customer complaint resolution

Planning and coordination

Public speaking

Team leadership and supervision

Guest management

Timeline

Customer Service Associate

Amazon
05.2022 - Current

Diploma - Hotel Management And Catering Technology

RESIDENCY CLUB
12.2010 - 06.2011
Reeta PujariCustomer Service Associate