Mayur Lad

· Lead and manage daily operations of the AML due diligence and KYC team, ensuring compliance with regulatory requirements and internal policies.

· Responsible for efficient team allocation to optimize productivity and meet process SLAs.

· Conduct daily huddles to review team performance, identify challenges, and align strategies to achieve weekly and monthly targets.

· Prepare and analyze Start of Day (SOD) and End of Day (EOD) reports to track progress and ensure timely completion of tasks.

· Provide comprehensive training and on boarding support for new joiners, including process walkthrough and system navigation.

· Perform quality checks on KYC files, deliver actionable feedback to makers, and ensure high accuracy standards.

· Act as a liaison with clients for project reporting, addressing deliverables, performance metrics, and process improvements.

· Drive process enhancements through regular review and feedback, contributing to continuous improvement initiatives.

• Working as per aspects of KYC i.e., Client onboarding, Periodic Review, Screening, client due diligence, end-to-end KYC, Global KYC, reconciliation.
• Complete KYC on-boarding for new and pre-existing customer (KYC Refresh) by reviewing client documentation.
• Created and maintained KYC records by obtaining information from internal & external sources (Firm & Regulatory websites, etc.)
• Reviewing, analyzing and auditing financial statements and reports of clients.
• Knowledge of financial products such as Derivatives, Securities, Forex, Money Market.
• Verifying assets and revenue of clients.
• Develop knowledge of AML/BSA related regulations.
• Communication with Client & Compliance teams to update system information from initiation to approval of KYC Record.
• Validated given information within KYC records and Customer identification Program (CIP) documents to ensure completion and accuracy.
• working as a Quality Auditor where I must audit the reviews as per the quality benchmarks set by the client keeping in review all the above mentioned attributes.
• Adjudication of PEP's and negative news also can differentiate between material and non-material PEP's and news, have experienced in using Lexis Nexis reports and OFAC Sanctions.
• Works on urgent request for bigger connection within a time frame with good Quality and Quantity.
• Works on outreach emails, handling client's emails and queries.
• Good experience in MS-Office applications like Excel, Word, Outlook, PowerPoint.
• Providing on-boarding training to the new joiners.
• Corrections for other colleagues, E-mail sorting and sending to head for approvals.
• Handing Queries of new joiners.

• Performing and handling health insurance claim.
• Reviewing claim submissions.
• Obtaining and verifying information with insurance agents and beneficiaries, and process claim payments.
• Supporting team member's queries.
• Within 6 months moved RA (Research Analyst) Role to QA (Quality Analyst) Role.
• Rewarded with a Value Award.
• Received monthly Incentives for meeting the quality production.
• Attention to detail and ability to learn and adapt quickly.
• Analytical Skills.
• Ability to work independently as well as collaboratively within a team.
• Good Team Player, Knowledgeable and Friendly.
• Time Management, Decision Making.
• Good Communication Skills.