Ritesh Singh
Mumbai
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Head of Transportation
VEGITH GLOBAL SERVICES PVT LTD
BHIWANDI
02.2021 - Current
- Established transportation cost standards and economical shipping practices.
- Established or monitored specific supply chain-based performance measurement systems.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Developed and implemented cost-effective transportation solutions to reduce costs and improve efficiency.
- Created detailed reports on fleet performance, fuel consumption, maintenance costs, and other related topics.
- Oversaw the scheduling of vehicles and drivers to ensure timely delivery of goods.
- Coordinated with customers regarding delivery schedules, special needs, and other relevant information.
- Monitored vehicle safety standards in compliance with federal regulations.
- Supervised a team of drivers and dispatchers to ensure quality service delivery.
- Analyzed data from various sources to identify trends in transportation operations.
- Ensured proper documentation of all cargo deliveries for accurate tracking purposes.
- Maintained relationships with vendors to secure favorable terms for purchasing new vehicles and spare parts.
- Negotiated contracts with third-party carriers for additional transport capacity when needed.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
Transportation Operations Manager
Criss Cross Logistics Pvt. Ltd.
Mumbai
10.2016 - 06.2020
- Developed and implemented policies and procedures for efficient transportation operations.
- Analyzed customer service requirements to ensure timely delivery of goods.
- Supervised staff in the loading, unloading, and staging of freight shipments.
- Monitored daily operations to ensure compliance with safety regulations.
- Coordinated logistics activities including scheduling, routing, tracking, and invoicing of shipments.
- Trained personnel on proper handling techniques for hazardous materials.
- Maintained accurate records of all transactions related to transportation services.
- Provided guidance and leadership to team members while managing their workloads effectively.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Prepared staff work schedules and assigned team members to specific duties.
- Structured HR consulting services to support clients during organizational developments and changes.
- Handling the account of Castrol India of Transportations in all over maharashtra.
- Responsible for supervising the forklift drivers, Offloading Client Account Advanced workers, coordinating the shipping and receiving of finished management goods and the raw materials to and from the plant and the Project Advanced delivery of raw materials and pick up of finished goods.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Transportation Operations Manager
Green Earth Translogistics Pvt. Ltd.
Thane
01.2011 - 01.2016
- Dedicated Operations Manager demonstrating effective leadership in all aspects of the job, excels at cutting cost and streamlining operations
- Handling the 50+ Team (Including Drivers, Cleaners, Supervisors)
- Skilled Operation manager with solid experience managing all levels of multiple projects including budgeting and administration
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily operations to ensure compliance with safety regulations.
- Maintained accurate records of all transactions related to transportation services.
- Conducted regular inspections of vehicles for maintenance needs or damages.
- Established relationships with external carriers to secure competitive pricing on shipping services.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Directed investigations to verify and resolve customer or shipper complaints.
- Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
Assistant Transportation Manager
Praxair India
Tarnagallu
01.2010 - 01.2011
- Attended to office operations and required paperwork
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Managed fleet personnel including hiring, scheduling, training and evaluating employees.
- Coordinated with other departments to ensure efficient delivery of goods to customers on time.
- Prepared reports on the performance of drivers, vehicle maintenance and fuel consumption.
- Monitored and tracked daily transport operations, ensuring that all vehicles were running safely and efficiently.
- Ensured compliance with local regulations regarding safety standards for transportation services.
- Conducted regular inspections of vehicles to ensure they are in good condition before dispatch.
- Organized meetings with freight forwarders and transport companies for negotiations on rates and services offered by them.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
Logistics Operations Supervisor
Express Point
Bhiwandi
01.2008 - 01.2010
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective
- Increased company profits through performance optimization strategies and efficiency improvements
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Resolved customer service issues promptly, responding to inquiries via phone or email in a timely manner.
- Created detailed reports regarding logistics operations activities for senior management review.
- Created and sent price quotes to potential customers.
- Reported employee time, job expenses and inspections results in work records.
Education
Bachelors in Arts - English
Veer Bahadur Purvanchal University
01-2011
Skills
- Inventory Monitoring
- Delivery Management
- Performance Analysis
- Transportation Solution Development
- Coordinating Schedules
- Vehicle Safety
- Safe Driving Techniques
- Vehicle Functionality Management
- Transportation Regulation Knowledge
- Strategic Planning
- Routing Plans
- Budget Analysis
- Cost Control
- Schedule Management
- Transportation Management
- Load Monitoring
- Warehouse Fulfillment
- Customer Service
- Database Management
- Fleet Management & Logistics
- Assignment Coordination
Languages
- ENGLISH
- HINDI
- MARATHI
Timeline
Head of Transportation
VEGITH GLOBAL SERVICES PVT LTD
02.2021 - Current
Transportation Operations Manager
Criss Cross Logistics Pvt. Ltd.
10.2016 - 06.2020
Transportation Operations Manager
Green Earth Translogistics Pvt. Ltd.
01.2011 - 01.2016
Assistant Transportation Manager
Praxair India
01.2010 - 01.2011
Logistics Operations Supervisor
Express Point
01.2008 - 01.2010
Bachelors in Arts - English
Veer Bahadur Purvanchal University
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