Summary
Overview
Work History
Education
Skills
Hobby
Timeline
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Ritu Jain

Ritu Jain

Senior QA Analyst
Pune

Summary

7+ Year of Experience in client configuration, support, testing for leading european hospitality solution in vacation rental market. Involved in configuration business rules in implementation phase. Dealing with complex client ticket, suggesting workaround, complex pricing insertion for huge number of properties. Involved in Go Live implementation and support. Experience in Design, development and executing Test Cases. Good knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Experience in Designing and executing the automation scripts using Selenium. Strong sense of responsibility, commitment and rigorous attention to detail

Overview

9
9
years of professional experience
3
3
Languages

Work History

Senior Quality Analyst

Jebitech
06.2023 - Current
  • Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
  • Collaborated with Product Development teams to establish performance baselines for new products
  • Created test cases and automation scripts.
  • Performed regression, exploratory and negative tests.
  • Communicated between product owners and developers to clarify features.
  • Documented testing procedures for developers and future testing use.
  • Kept test cases updated with current requirements.

DOMAIN EXPERTISE

  • Hospitality Domain
  • Property Management Systems (PMS)
  • Booking, Reservation, and Inventory Management

QA Engineer

Maxxton India Technologies Pvt Limited
05.2017 - 05.2023
  • Involved in handling the P1/P2 client tickets.
  • Provide post implementation and post GoLive support by evaluating support tickets.
  • Perform root cause analysis and take next course of action.
  • Recommend client for complex price insertion because the properties are huge in number and provide workaround to get required output.
  • Experience in JIRA test management tool for ticket management.
  • Involved in thorough system study using Requirement Specification Document.
  • Involved in writing, modification and execution of test cases.
  • Involved in scrums and test case review.
  • Interaction with Development/Requirement team and discussion with them for solving defect in application

DOMAIN EXPERTISE.

  • Hospitality Domain.
  • Vacation Rental Management Systems.
  • Pricing and Availability Management.
  • Booking, reservation.

Project Trainee

NIIT Computer Institute
08.2016 - 05.2017
  • Development of Test Cases.
  • Logging defects in Excel and sharing the report to development Team.
  • Creating a Maven project in Eclipse for initiating the automation activities.
  • Adding the JUnit and other dependencies.
  • Writing the automation test scripts for the priority test cases.
  • Automation execution to perform regression.

Education

Masters - Computer Application

G.H.Raisoni University
Nagpur, India
05-2007

Skills

Configuration Management

Hobby

Travelling

Music


Timeline

Senior Quality Analyst

Jebitech
06.2023 - Current

QA Engineer

Maxxton India Technologies Pvt Limited
05.2017 - 05.2023

Project Trainee

NIIT Computer Institute
08.2016 - 05.2017

Masters - Computer Application

G.H.Raisoni University
Ritu JainSenior QA Analyst