Ritu Jain

• Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
• Collaborated with Product Development teams to establish performance baselines for new products
• Created test cases and automation scripts.
• Performed regression, exploratory and negative tests.
• Communicated between product owners and developers to clarify features.
• Documented testing procedures for developers and future testing use.
• Kept test cases updated with current requirements.

DOMAIN EXPERTISE

• Hospitality Domain
• Property Management Systems (PMS)
• Booking, Reservation, and Inventory Management

• Involved in handling the P1/P2 client tickets.
• Provide post implementation and post GoLive support by evaluating support tickets.
• Perform root cause analysis and take next course of action.
• Recommend client for complex price insertion because the properties are huge in number and provide workaround to get required output.
• Experience in JIRA test management tool for ticket management.
• Involved in thorough system study using Requirement Specification Document.
• Involved in writing, modification and execution of test cases.
• Involved in scrums and test case review.
• Interaction with Development/Requirement team and discussion with them for solving defect in application

DOMAIN EXPERTISE.

• Hospitality Domain.
• Vacation Rental Management Systems.
• Pricing and Availability Management.
• Booking, reservation.

• Development of Test Cases.
• Logging defects in Excel and sharing the report to development Team.
• Creating a Maven project in Eclipse for initiating the automation activities.
• Adding the JUnit and other dependencies.
• Writing the automation test scripts for the priority test cases.
• Automation execution to perform regression.