Ritu Shakyavanshi
IT Analyst
Pune
Summary
Detail-oriented team player with Strong organizational skills. SAP Business Objects Consultant with relevant experience of 6.5+ years and total experience of 9 years in the IT Industry Banking Domain with different roles and responsibilities. Strong leadership skills and experience working with onshore-offshore Clients, Development and Support Teams. Aspiring for a New Role in the same Module and looking forward to new opportunities and working challenges for Future Endeavors.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
SAP BO Consultant
Tata Consultancy Services
Pune
04.2021 - Current
- Troubleshot complex technical issues arising during the implementation process, ensuring minimal disruption to clients'' operations.
- Provided maintenance for clients '' SAP Business Objects 4.0/4.1/4.2/4.3 installation, configuration and patches as needed.
- Reduced manual workload through the development of batch scripts for Windows OS 2008,2012,2019,2022 Servers.
- Streamlined business processes by implementing SAP BO solutions tailored to client needs.
- Authenticated Windows AD, Configured Single Sign On(SSO),Users and Security,Access levels for end users using Webi and Crystal Reports.
- Installed and configured SAP Business Objects Servers, SIA,CMC, BI Clients Tools (IDT,UDT,Webi Rich Client), Crystal Report Designer 2008,2011,2013,2016,2020.
- SAP Business Objects Report migration using Promotion Management Wizard and Promotion Management CMC Console and fixes.
- Lead the SAP Business Objects Upgrade project from 4.0/4.2 to 4.2 and 4.2 to 4.3 Latest versions on distributed platform.
- Driver Installation,DSNs Configuration and Network Changes and Database configuration.
- Work on day to day BO Administrative tasks,Operational tasks,Problem tasks,Critical Issues reported by application team and Business Users.
- Implemented Disaster Recovery on Windows Business Objects Servers Active-Active and Active-Passive Cluster configuration.
- Troubleshot incidents and other concerns reported by end-users to schedule changes and identify permanent solutions.
- Remediate the technology threats by implementing security fixes on Business System Accounts for Business Objects servers.
- Decision Making ,Vendor Management and other leadership activities to make the system accurate, efficient and available all the time.
SAP BO Consultant
JKT
Pune
09.2020 - 04.2021
- Worked on SAP Business objects upgrade project in Non-Prod Support and Production Support Environment with TCS for Northern Trust Bank.
- Worked and fixed the issues during Version Upgrade for Business Objects.
- Set up Windows AD, Enterprise Authentication, User and User Groups Security, Access Levels to make the application accessible for Application users hosted on BI Platform.
- Promoted User, User Groups, Access Levels, Universes, Connections, Events, Reports from 4.0 to 4.1 and 4.2 to make the new platform accessible for applications hosted on BO Distributed.
- Received Client appreciations.
Software Engineer
Wipro Technologies
Pune
06.2015 - 09.2020
- Worked as SAP Business Objects Administrator in Production Support Environment for over the period of 2 years for Wipro Technologies associated with Northern Trust Bank.
- Troubleshooted Crystal Report Software, Webi Rich Client configuration and Installation issues and provided solution.
- Resolved odbc connection issues with Business Objects.
- Worked on ITIL Operations using Service Now as a Ticketing tool.
- On Customer’s requirement retrieved and provided report data using MSSQL Server Management Studio.
- Resolved different Report Migration issues of BO 4.0, 4.1,4.2.
- Migrated/Deployed multiple reports to different environments using TFS Azure and CARA Service Now.
- Troubleshooted Central Management Server and Server Intelligence Agent infra issues.
- Fixed dedicated Crystal and Webi Server issues.
- Supported SAP Business Objects 4.0, 4.1 4.2 as Admin 24*7 in Production Support Environment.
- Received Star Performer Certificates & Appreciated by multiple clients and Higher Management for the best performance and quick resolution.
Education
M.Tech - Software Engineering
Birla Institute of Technology And Science,Pilani
Pune 06.2016 - 11.2019
Bachelor of Computer Applications - Software Engineering
Modern College of Arts, Science And Commerce
Pune 06.2012 - 04.2015
Skills
SQL knowledge
Crystal Reports
SAP BOBJ Administration
BO Server Installation
MSSQL
Performance Tuning
BI Launchpad Customization
Query Building
System Upgrades
Problem-Solving
Analytical Skills
System Maintenance
Data Migration
Web Intelligence Reporting
Decision-Making
ITIL
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Upper intermediate (B2)
Marathi
Upper intermediate (B2)
Timeline
SAP BO Consultant
Tata Consultancy Services
04.2021 - Current
SAP BO Consultant
JKT
09.2020 - 04.2021
M.Tech - Software Engineering
Birla Institute of Technology And Science,Pilani
06.2016 - 11.2019
Software Engineer
Wipro Technologies
06.2015 - 09.2020
Bachelor of Computer Applications - Software Engineering
Modern College of Arts, Science And Commerce
06.2012 - 04.2015
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