Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Riya Bisen

HR Operations Specialist
Pune,MH

Summary

Results-oriented HR professional with 3.9 years of experience in talent management, employee engagement, and HR operations. Skilled in aligning HR strategies with organizational objectives, driving performance, and fostering a positive workplace culture. Proven ability to streamline processes, enhance compliance, and support leadership in achieving business growth.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

HR Operations Specialist

mPHATEK Systems
06.2025 - Current
  • Managed end-to-end employee lifecycle processes, including onboarding, offboarding, transfers, PIP, and documentation.
  • Supported payroll processing and ensured regulatory compliance.
  • Developed and implemented a comprehensive Employee Handbook, aligning with labor laws and organizational policies.
  • Introduced and institutionalized the POSH (Prevention of Sexual Harassment) policy in compliance with legal requirements.
  • Drove employee engagement and resolved grievances effectively.
  • Acted as a point of contact for employee HR queries, ensuring prompt resolution and policy clarity.
  • Improved HR operational efficiency by streamlining documentation, workflows, and internal processes.

Senior Human Resource Executive

Polaris Market Research & Consulting LLP
11.2024 - 04.2025
  • Oversaw recruitment, from sourcing to onboarding
  • Partnered with leadership on employee relations and culture building
  • Introduced engagement programs that improved satisfaction and productivity
  • Handled payroll and benefits processing end-to-end
  • Led exit processes, analysis, and retention strategies
  • Educated employees on company policy.
  • Conducted regular HR Connects.

Senior HR Executive

Meticulous Market Research Pvt Ltd.
11.2022 - 11.2024
  • Directed onboarding, training programs, and employee integration
  • Facilitated performance discussions and career development
  • Implemented engagement surveys and action plans
  • Conducted performance appraisals and HRIS updates.
  • Managed exit interviews and offboarding
  • Implemented policies and procedures to ensure a safe work environment, preventing workplace accidents and promoting overall employee wellbeing.
  • Reduced recruitment costs by establishing strong relationships with external vendors and negotiating favorable terms.
  • Streamlined HR processes for increased efficiency through the introduction of digital tools and automation.

Recruitment Specialist

Social HR
01.2022 - 10.2022
  • Managed recruitment lifecycle, interviews, and candidate communications
  • Worked on HR policy updates and budgeting
  • Used Greythr for payroll and onboarding tasks
  • Coordinated scheduling and acted as liaison between teams and candidates

Education

MBA - Human Resources

SSM’s Institute of Management and Research
01.2022

BBA - undefined

Marathwada Mitra Mandal College of Commerce
01.2020

Diploma - Event Management

National Institute of Event Management
01.2018

Skills

  • Compensation & Benefits / Payroll Management
  • Employee Engagement & Culture Building
  • Workforce Planning & Strategy
  • Conflict Resolution & Employee Relations
  • Exit Management & Attrition Analysis
  • HR Policies & Compliance

Certification

HR Analytics

Awards

Challenge Conqueror - Social HR

Event Manager of the Year 2018 & 2019 - NIEM

Timeline

HR Operations Specialist

mPHATEK Systems
06.2025 - Current

Senior Human Resource Executive

Polaris Market Research & Consulting LLP
11.2024 - 04.2025

Senior HR Executive

Meticulous Market Research Pvt Ltd.
11.2022 - 11.2024

Recruitment Specialist

Social HR
01.2022 - 10.2022

BBA - undefined

Marathwada Mitra Mandal College of Commerce

Diploma - Event Management

National Institute of Event Management

MBA - Human Resources

SSM’s Institute of Management and Research

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