Riya Ranjan
Health insurance underwriter 1 /
Mumbai
Summary
Proven Health Insurance Underwriter with a track record of enhancing customer retention and exceeding performance targets at TATA AIG Insurance Company Ltd. Skilled in data interpretation and claims analysis, alongside strong decision-making abilities. Demonstrated excellence in applying technical knowledge and critical thinking to drive results and improve service standards.
Overview
3
3
years of professional experience
Work History
Health Insurance Underwriter
TATA AIG Insurance Company Ltd
06.2023 - Current
- HEALTH INSURANCE RENEWAL PORTFOLIO MANAGEMENT (March'24 - Present)
- Managed overall Health insurance renewal business portfolio of 865.9 Cr annually.
- Conducted comprehensive risk analyses to formulate strategies for upsell and cross sell of health insurance products
- Achieved high levels of customer retention through cross functional team collaboration to develop strategies and opportunities for portfolio growth.
- Consistently met or exceeded performance targets by effectively managing daily workload and adhering to strict deadlines.
- Facilitated cross-functional team training sessions to improve understanding of underwriting principles.
- HEALTH UNDERWRITING(June'23-March'24)
- Evaluate and analyzed applicants' medical histories and financial information to assess risk and determine appropriate coverage options.
- Underwritten retail health insurance policies for New as well as portability business with accuracy and complete adherence to underwriting guidelines achieving 65% loss ratio and followed the recommend TAT at 98%.
- Analyzing claims data to identify trends that indicate potential fraud and misrepresentation.
- TRAVEL INSURANCE (July'23-Present)
- Collaborating with the travel insurance team to evaluate the risk of extending coverage based on medical claims.
Internship
Medanta -The Medicity
02.2023 - 04.2023
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Prepared project presentations and reports to assist senior staff for NABH Accreditation.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
Internship
IQVIA
03.2022 - 04.2022
- Evaluation of documents to identify the ranks of cities based on garbage free protocol & ODF under Ministry of Housing and Urban Affairs (MoHUA)
Education
Delhi Public School
Noida 04.2001 -
MBA - Hospital And Healthcare Management
IIHMR UNIVERSITY
Jaipur, India 04.2001 -
Bachelor's of Dental Surgery (BDS) - Dentistry
Rajiv Gandhi University of Health Sciences
Bengaluru, India 04.2001 -
Skills
MS Office (Word, PowerPoint, Excel, Visio)
Data Interpretation
Claims analysis
Excellent Communication
Decision-Making
Portfolio Management
Analytical Thinking
- Certification
- Excel skills for Business analysis
Timeline
Health Insurance Underwriter
TATA AIG Insurance Company Ltd
06.2023 - Current
Internship
Medanta -The Medicity
02.2023 - 04.2023
Internship
IQVIA
03.2022 - 04.2022
Delhi Public School
04.2001 -
MBA - Hospital And Healthcare Management
IIHMR UNIVERSITY
04.2001 -
Bachelor's of Dental Surgery (BDS) - Dentistry
Rajiv Gandhi University of Health Sciences
04.2001 -
Similar Profiles
Harika VangavetiHarika Vangaveti
Back Office Executive at TATA AIG INSURANCE COMPANYBack Office Executive at TATA AIG INSURANCE COMPANY
Ketki PanditKetki Pandit
Senior Manager, Health Claims at TATA AIG General Insurance CompanySenior Manager, Health Claims at TATA AIG General Insurance Company
SWAPAN RAJBHARSWAPAN RAJBHAR
AUTO CV CLAIM ADJUSTER at Tata AIG General Insurance Company LtdAUTO CV CLAIM ADJUSTER at Tata AIG General Insurance Company Ltd