Riya Ragini Sinha
Relationship Manager
Mumbai
Summary
Dynamic and analytical professional with over 2 years of experience in relationship management, project coordination, and entrepreneurial ventures. Demonstrated success in customer engagement, marketing strategy, and cross-functional team collaboration. Skilled at interpreting business needs, managing client relationships, and utilizing data-driven insights to achieve desired outcomes. Seeking to transition into a Business Analyst role within the IT sector, leveraging a solid academic background in IT and practical experience with Agile methodologies, data tools, and stakeholder communication.
Overview
2
2
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Relationship Manager
ICICI Bank
04.2023 - Current
Facilitated loan solutions for real estate developers, contributing to corporate lending goals.
Built and maintained relationships with high-value clients, ensuring long-term engagement.
Coordinated with internal stakeholders to streamline application processing and client servicing
Achievements
Assisted in the sanction of high-ticket corporate loans to top Real Estate developers across Mumbai
Point of contact for registration for the release of property and acceptance of the property for the team
Assisted the senior team with the training of the new joiners
Education
Post Graduate Program in Management - Marketing
ICFAI Business School
Mumbai03-2023
Bachelor of Technology - Information Technology
NMIMS Mukesh Patel
Shirpur, India03-2021
Cambridge GCE AS & A Level - Science
SVKM International School
Mumbai03-2017
IGCSE - Science
S M Shetty International School
Mumbai03-2015
No Degree -
Turramurra High School
Sydney07-2013
No Degree - Grades 4,5,6
Hornsby South Public School
Sydney03-2010
No Degree - Grades 2,3,4
Sacred Heart Convent School
Jamshedpur06-2008
No Degree - Elementary School Teaching
Montessori
ClevelandSkills
Business Analysis & Requirements Gathering
Stakeholder Management
Data Interpretation & Visualization (Power BI, Excel)
Agile & Scrum Methodologies
Process Improvement
Digital Marketing & Customer Engagement
Tools: MS Office Suite, Power BI, Canva, Google Analytics, SQL (basic), Paint
Communication & Presentation Skills
Java (Introductory level)
Additional Information
Marketing & Sales Intern
Shapoorji Pallonji Real Estate, Mumbai
Feb 2022 – May 2022
Conducted competitive project analysis and supported digital marketing research.
Designed and circulated a customer survey analyzing real estate marketing impact.
Sales Executive (Live Project)
Super 77, Mumbai
Sep 2021
Drove ed-tech sales during 15-day live project, earning “Executive Intern of the Week.”
Generated revenue of ₹11,200 through strategic customer engagement.
IT Projects Intern
Tata Steel Ltd., Jamshedpur
May 2019 – Jun 2019
Assisted in developing an “Online Resource Tracking System” using Agile methodology.
Participated in Scrum meetings and maintained project documentation.
Certification
PowerBI Masterclass- SkillNation
Publications
- Cotton Leaf Disease Detection using Mask RCNN – AIP Publishing, 2022
- Cotton Plant Disease Detection – IJARIIT, 2020
Timeline
Relationship Manager
ICICI Bank
04.2023 - Current
Post Graduate Program in Management - Marketing
ICFAI Business School
Bachelor of Technology - Information Technology
NMIMS Mukesh Patel
Cambridge GCE AS & A Level - Science
SVKM International School
IGCSE - Science
S M Shetty International School
No Degree -
Turramurra High School
No Degree - Grades 4,5,6
Hornsby South Public School
No Degree - Grades 2,3,4
Sacred Heart Convent School
No Degree - Elementary School Teaching
Montessori
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