Rohan D Suryawanshi
Pune
Summary
Dedicated IT Infrastructure and Cloud Support professional with 5+ years of experience in Linux/Unix system administration, cloud platforms, and security compliance. Skilled in patch management, server management, and cross-functional collaboration. Seeking a challenging role to leverage technical expertise and leadership in driving operational excellence and innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
App/Cloud Support Senior Analyst
Accenture Services Pvt. Ltd.
10.2023 - Current
- Worked on Jira requests raised by users for operational and infrastructure tasks.
- Assisted and coordinated with users for application-related installations.
- Performed OS patching using manual methods, Ansible automation, and the One-touch method.
- Executed VMware to KVM server migrations ensuring smooth transitions.
- Configured and managed NFS and SFTP file shares, including troubleshooting related issues.
- Handled RAID and LVM storage solutions for production environments.
- Built new servers on Azure Cloud and Oracle Cloud Infrastructure (OCI) using GitHub JSON templates.
- Provisioned and configured new servers on KVM environments.
- Handled incident response and change management in ServiceNow, including Change, CTask, and ITask records.
- Monitored systems and services using Grafana, Thruk, and Nagios.
- Performed decommissioning of on-premises, physical, and cloud servers.
- Troubleshot and resolved disk, memory, and CPU utilization alerts in production environments.
- Collaborated with cross-functional teams (Network, Database, Application, Automation) to support IT projects and ensure system reliability.
System Engineer
PubMatic India Pvt. Ltd.
01.2022 - 07.2023
- Performed daily Linux server health checks and user access provisioning.
- Managed replication setups, rsync, SFTP, and MySQL database operations.
- Configured and extended Logical Volume Manager (LVM) for storage requirements.
- Created, mounted, and troubleshot NFS file systems.
- Monitored and resolved Linux/MySQL issues via Nagios, Grafana, Slack, and Zenduty.
- Coordinated downtime & maintenance activities, resolving P1/P2 incidents within SLA.
- Performed patching using Ansible to automate and streamline updates.
- Worked on Jira stories raised by users for operational and project-related requests.
- Troubleshot and resolved disk failures, memory utilization issues, and host down alerts.
- Handled P1/P2 incident resolution on bridge calls, ensuring minimal downtime.
System Engineer
Zensar Technologies
06.2019 - 12.2021
- Managed containerized environments using Docker and Kubernetes (deployment, scaling, and troubleshooting pods).
- Configured NFS, Samba, and Nagios monitoring solutions.
- Provided LVM, iSCSI, and RAID disk management support.
- Installed & supported applications on AWS EC2 (RHEL, Ubuntu, AMI).
- Troubleshot system, CPU, memory, and deployment-phase issues.
- Worked on AWS services: EC2, ELB, VPC, S3, CloudFront, IAM, RDS, Route53, CloudWatch.
- Monitored and resolved issues using Nagios, New Relic, iDRAC, Splunk, PagerDuty.
- Supported deployments and resolved incidents as per SOP and SLA.
Education
B.E. - Electronics & Telecommunication
Savitribai Phule Pune University
Pune01.2018
Diploma - Electronics & Telecommunication
Maharashtra Institute Of Technology ( MIT )
Aurangabad01.2014
SSC -
Maharashtra State Board
Aurangabad01.2010
Skills
- OS & Cloud: RedHat, Oracle Linux (OEL), Azure, OCI, AWS
- System Management: LVM, RAID, NFS, Samba, User Management
- Monitoring Tools: Nagios, Grafana, New Relic, Splunk, PagerDuty
- Security: Vulnerability remediation, CVE patching
- Other Tools: ServiceNow (Change, C-Task, I-Task), Jira, iDRAC, Slack
- Performance monitoring
Certification
- RedHat Certified System Administrator (RHCSA) – RHEL 7
- RedHat Certified Engineer (RHCE) – RHEL 7
- RedHat Certified Specialist – OpenShift Administration (3.5)
- Microsoft Azure Fundamentals (AZ-900)
Personal Details
Languages: English, Hindi, Marathi
Timeline
App/Cloud Support Senior Analyst
Accenture Services Pvt. Ltd.
10.2023 - Current
System Engineer
PubMatic India Pvt. Ltd.
01.2022 - 07.2023
System Engineer
Zensar Technologies
06.2019 - 12.2021
B.E. - Electronics & Telecommunication
Savitribai Phule Pune University
Diploma - Electronics & Telecommunication
Maharashtra Institute Of Technology ( MIT )
SSC -
Maharashtra State Board
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