Rohan Joshi
Strategic Sales Professional
Mumbai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Manager
Bennett, Coleman & Company Limited (Times Pro)
Mumbai
10.2019 - Current
- Orchestrated profit turnaround to boost market share – overcoming challenges; instituted innovative sales & business development initiatives, thereby winning high-profile contracts, and expanding distribution network.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided Team to foster proper completion of assigned duties.
- Coordinated weekly meetings for internal and external groups.
- Cross-trained and provided backup support for organizational leadership.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led team of 20 members while providing exceptional customer service.
- Participated in cross-functional team-building activities.
- Mentored and guided employees to foster proper completion of assigned duties.
- Implemented new working processes to deliver multiple improvements.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Managed 20Cr revenue target year on year
Co Founder
Educen Learning
Mumbai
02.2016 - 08.2019
- Established foundational processes for business operations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Directed market expansions to propel business forward, meet changing customer needs.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Grew 4 team with 10 staff each by sourcing well-qualified employees using new recruitment strategy.
- Interviewed, supervised and motivated 40 staff members to achieve optimal productivity.
- Drove performance initiatives, facilitating 20% revenue increase year on year.
- Maintained P&L and shouldered corporate fiscal responsibility.
Program Lead
Imarticus Learning
Mumbai
01.2015 - 02.2016
- Devised tools and benchmarks to improve team performance and monitor production.
- Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
- Identified system needs and designed processes to support business requirements.
- Networked in local community to identify business opportunities.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Planned, implemented, monitored and assessed classroom instructional program.
- Mentored junior staff on compliance, procedural and performance strategies.
- Devised tools and benchmarks to improve team performance and monitor production.
- Mentored and supported 20 sales department employees to create strong workplace culture
Senior Area Sales Executive
DSS Takara Bio India Pvt. Ltd.
Mumbai Pune
08.2012 - 12.2014
- Built lasting relationships with clients through outstanding customer service interactions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managing 62 Clients in Mumbai, increasing sales by 12% first year & 23% in second year
Sales Executive - Key Accounts
Labmate Asia Pvt Ltd
Mumbai
06.2009 - 07.2011
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed strong rapport with customers and created positive impression of business.
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of life science product line.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Managing 30+ Key Account
- Increased key account by 30%.
Education
Executive Program in Strategic Sales - Sales And Marketing Education
Indian Institute of Management Indore
Indore 06.2022 - 11.2022
Bachelor of Science - Biotechnology
Mumbai University
Mumbai, MH 01.2006 - 01.2009
Skills
Consultative selling
High-impact proposal presentation
Services optimization
Key account management
Sales lifecycle management
Territory Management
Business Development
Account development
Relationship selling
Accomplishments
Awarded as Best Employee - Imarticus Learning 2015-16
Awarded as Superstar Execd Education - Times Pro 2021-22
Timeline
Executive Program in Strategic Sales - Sales And Marketing Education
Indian Institute of Management Indore
06.2022 - 11.2022
Assistant Manager
Bennett, Coleman & Company Limited (Times Pro)
10.2019 - Current
Co Founder
Educen Learning
02.2016 - 08.2019
Program Lead
Imarticus Learning
01.2015 - 02.2016
Senior Area Sales Executive
DSS Takara Bio India Pvt. Ltd.
08.2012 - 12.2014
Sales Executive - Key Accounts
Labmate Asia Pvt Ltd
06.2009 - 07.2011
Bachelor of Science - Biotechnology
Mumbai University
01.2006 - 01.2009