Proven track record in B2B operations and retail loan management at IMGC and SVC Co-operative Bank, respectively. Excelled in teamwork, problem-solving, and effective communication, significantly enhancing operational efficiency. Demonstrated adeptness in multitasking and decision-making, contributing to revenue generation and process optimization without exceeding a single numerical percentage.
• To handle retail loan department including documentation.
• To supervise overall retail loan process from customer interview till post disbursement.
• Retail loan processing (Housing Loan, Car Loan Gold Loan etc).
• To complete the process till post disbursement stage.
• To monitor recovery cases and overdue accounts.
• Handled cash, clearing, Fixed Deposit related work as well.
• Handled Statutory Audit, Concurrent Audit etc.
• Generated Revenue for Bank by selling third party products of Bank.