Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Hobbies and Interests
Timeline
Generic
Rohan Chawan

Rohan Chawan

Mumbai

Summary

I want to be professionally associated with your esteemed organization with an objective to accept the challenges and work hard towards achieving the goals of the organization. Wherever my good skills can be used, I would like to work in that area.

Overview

13
13
years of professional experience

Work History

Sr. Technical & QA Engineering (Team Lead - Grade L2A) Support

PAYNEARBY TECHNOLOGY PVT LTD
02.2020 - Current
  • Key Project : Banking Domain transaction (IMPS,NEFT,Micro ATM,UPI)
  • Working as Manual/API testing.
  • Working as Ecollect Whitelisting Project
  • Working as Topup (CDM/Branch Deposit)
  • Manging App & Web Portal for Topup Project.
  • Working for Account Opening KYC Proccess with Bio Metric devices
  • Determining project changes
  • Developing project strategies
  • Ensure stakeholder views are managed towards the best solution
  • Finding out application bugs, Providing RCA to client,Co-ordination with development teams

Sr. Technical & Application Support

GREYSOFT INDIA PVT LTD
11.2017 - 02.2020
  • Key Project : Payment Gateway (NEFT, RTGS, CCIL Projects)
  • Handling Team all across the country for onsite support required
  • Management of Complete Projects & Coordination
  • Working on BMC Remedy Tool (ITSM)
  • Supervise a24x7x365 Network Operation Center’s (NOC) shift operations and personnel
  • Working on IBM Web Sphere
  • Monitoring Channels and MQ queue depth
  • Monitoring on Remedy Tool Ticket
  • Monitoring ticket and CR.To carry out CA Arcserve Backup Tape

Senior Team Lead-CTS Projects

FORBES TECHNOSYS LIMITED
04.2013 - 05.2017
  • Key Project : Cheque Truncation Systems—Dena CHI(Dena Bank, Bank Of Maharashtra, CentralBank, Indian Overseas Bank, United Bank)
  • Managing FMS team, of more than20 plus members in Network Operation Center, vendor teams & bank teams
  • Handling application issues for Dena CHI(5 banks2nd level technical escalations handling for western grid& project coordination)
  • CTS scanners related issue-20+banks pan india
  • Finding out issues of applications at first level by self & through team
  • Continuous interaction with Npci for troubleshooting of issues
  • Working on orders related to repairing of the scanners with vendors & client
  • Coordination with CHI’s team ,bank team & RBI teams for higher escalations related to technical issues of the CTS project
  • Define the project management process to be applied to the project.Solving scanner related hardware & software problem
  • Arbitrate and resolve conflict and interface problems within the project
  • UAT Testing & Deployment on Production Server
  • Installation of Roles of IIS on Production Server
  • Finding out application bugs, Providing RCA to client,Co-ordination with development teams

Team Leader Application Support

IMAGING SOLUTIONS PVT.LTD & EXTRIEVE TECHNOLOGIES PVT.LTD
08.2011 - 02.2013
  • Key Project : Account Opening System ( RL / Demat / Los Imaging)—For HDFC Bank
  • Responsibilities:
  • Handling3 types of System ( Web base application , Window base application &Image Based solutions)
  • Trouble Shooting and Maintenance, Installation & Configuration
  • Change/Patch Management & Functional Management:
  • Follow up with the Respective Core Teams for Provide Solution as per the SLA defined & Incident Management is been Followed
  • UAT Testing & Deployment on Production Server & Doing Enhancement & Doing Various application Activity

Education

PGDM -

Wellingkar
01.2020

Bachelor in Computer Application -

Tilak Maharashtra University
Pune
01.2011

Higher Secondary School Certification -

Mumbai
01.2007

Secondary School Certification -

Mumbai
01.2004

Skills

  • Mangement :- Project Management & Coordination, Team & Scrum Call Management, Services Delivery, Customer Services, Vendor Management, Client Relationship, Application & QA Support Management, Technical Management & etc
  • Application: Web Base Application, Window Base Application, Image Based solutions, Mobile App
  • Operating System: Windows
  • Database: SQL
  • Other Tools: Knowledge about IIS, IBM WebSphere, Axis Server,
  • BMC Remedy Tool (ITSM),Jira Board
  • Programming Language : Java, AspNet,Angular

Disclaimer

I hereby affirm that all the information in this document is accurate and true to the best of my knowledge.

Languages

English, Marathi, Hindi

Hobbies and Interests

Listening Music, Playing indoor sports

Timeline

Sr. Technical & QA Engineering (Team Lead - Grade L2A) Support

PAYNEARBY TECHNOLOGY PVT LTD
02.2020 - Current

Sr. Technical & Application Support

GREYSOFT INDIA PVT LTD
11.2017 - 02.2020

Senior Team Lead-CTS Projects

FORBES TECHNOSYS LIMITED
04.2013 - 05.2017

Team Leader Application Support

IMAGING SOLUTIONS PVT.LTD & EXTRIEVE TECHNOLOGIES PVT.LTD
08.2011 - 02.2013

PGDM -

Wellingkar

Bachelor in Computer Application -

Tilak Maharashtra University

Higher Secondary School Certification -

Secondary School Certification -

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